Reviews for Subway in Maple Grove, MN
They have 12 new sandwiches on the board which may be great but I love the chicken bacon ranch which wasn't on the board. Not... truly an issue as you can make whatever you want - still like the food. Read more
On Wednesday, September 12th at about 630 pm, as I was entering, the employee was walking out. I don?t know her name, she was... not wearing a name tag. I was confused and she told me she was leaving and no one else was in the store and she didn?t havekeys to lock up. I asked her if she was coming back ?. She said she was going to the Levi?s store (where ever that was). I saidare you coming back? I walked in and waited a couple min and gave up, she came back in as I was leaving and I said, ?are yougoing go fill my Doordash order?? She says ?no?. I informed OUR customer that the employee was not going to be making theirorder, their response was: Sorry for bothering you. Yikes! I was the third person to get this order from Doordash, sosomething had to have happened before me as well. While waiting in the parking lot on hold with Doordash to cancel their order,a man went in and I warned him. He must have gotten waited on because he didn?t come out very fast ?. When you try to callthem, their phone just says to order online and then hold if you want to talk to someone .. stay on the line. Then the phonedisconnects. Read more
Attempted curbside at this location twice. I think I am done. Average of 20 minute wait PAST the 20 they give to actually make... your order (one sandwich, in my case). This last time, 5 minutes AFTER I was notified my sandwich was ready for pick up, aworker came out and said they didn't have my bread. Subway is trying to stay relevant, but at 11 dollars for a poorly madesandwich...and two failed curbside pick ups....no thanks, I am done. Read more
So I came in tonight for a lunch and found a young man named Gavin hard at work by himself. When I tell u this guy was kind,... courteous and so professional. Answered my questions recommended the most amazing sandwich and stepped up to the plate afterbeing abandoned by his Co workers. I have never seen a young man work this hard be so knowledgeable and kind. He DESERVES ARAISE Read more
Poor Experience and Food Quality. My Bread was hard and pretty much stale. The cheese was hard around the edges and discolored,... the tomatoes were transparent. I decided to just transfer the food to a tortilla to make wrap instead because I didn?t feel likegetting back out. Upon transferring my food I saw a long hair in the vegetables. I called the store for a refund and was toldI?d need to go to the store for a refund. I told them if I go to the store I want a refund for my whole order. I asked what Ineeded to bring, he said the food. I told him that not only was there hair in my food but told him about the bread and cheese.At some point I told him I?m coming back to the store because this situation is ridiculous. In the end I told him I?d like themgr to call me. He took my info and told me a mgr would call me when they get a chance. I asked for his name and he said hecan?t give it to me and hung up. I tell you what Subway, keep the $$ because it?s the last you will get fromme. *****Update***** They cancelled my order within about an hour after I spoke to them. Read more
They wanted to charge me for extra shredded cheese on my sandwich after they used the smallest scoop possible. I've never had a... subway franchise give me such little shredded cheese, let alone charge me for extra! There's multiple subway franchises in thearea where I can go and get a better sandwich. I will not be back here ever again. Read more
The staff was nice as I was greeted when I walked in and thanked when I left. My sub also tasted good. The downside? The... service was extremely slow. There were 4 people working. The sandwich makers moved at a snail's pace. The cashier seemed likehe knew what he was doing. The other person there seemed like a supervisor with a bored and crabby look on his face. He couldhave been helping and supervising. They really need to speed up their service to improve their rating. Read more
It?s a strip mall Subway; you get what you get. Plenty of parking. Public bathroom is kinda stinky and unkempt.