Reviews for Pizza Hut in Marion, NC
Ordered pizza online for delivery, delivery time changed to an hour longer. Tried to call multiple times phone picked up then... hang up. A customer dining in the store told me they just kept hanging it up when I went to find out what was wrong. I didfinally get my order but took it with me. They could have answered and just said they got slammed or anything but the rudenessof customer service is what ticked me off Read more
Oh how I miss the Pizza Hut of the 80s and 90s. I was feeling nostalgic and many Pizza Huts in my area have sold their sit-down... restaurants in favor of a pickup/delivery only counter. They may have a small table, but not a real Pizza Hutrestaurant. This nostalgia led me to the Pizza Hut in Marion. I went twice, and ordered a different sized pan pizza each time. Personal the first time, medium the second. The first visit: The manager was obviously shorthanded and had to handle managingthe restaurant with serving the patrons. I don't hold that against the management, given the way things are right now,especially in that sector. While I am understanding of that, it does not change the fact that your service may vary. It took 10minutes for a cup of water. Again, I understand, but it doesn't change that fact. The personal supreme pan pizza was superb. It was so good I almost ordered another but I just didn't want to wait. No, it wasn't the buttery crispy pan pizza of the PizzaHut of yore, but that's just Pizza Hut, they just don't do it like that anymore. However, it was still a very good pan pizza,and like I said, I wished I had ordered a larger size. Second visit: I came back the next day during my lunch break. This timethe service was much quicker, which was good, since I didn't want to be late getting back from lunch. The service was quick andtimely and that totally made up for the previous day's shortcomings. This time, I went with a medium supreme pan pizza. Itfelll short. Overall, it was ok, but there was just not enough cheese. There were many places allover where there were justlakes of tomato sauce due to a lack of cheese. A medium supreme pan pizza costs significantly more and given that price, a lackof cheese is a cardinal sin. Let me just go ahead and say this to all Pizza restaurants, CHEESE IS IMPORTANT on a pizza. Therest of the pizza was good. The ingredients were flavorful, but the lack of cheese brought the pizza on pa Read more
Everytime lately I want to order a pizza with the creamy garlic sauce I am told they are out. If you are allergic to tomato type... sauces then you are not able to get pizza. I wish they would do better with inventory of products Read more
I go here quite often and usually spend around 100 bucks per trip. I always order a pitcher of beer all the sudden I'm told I... can't have a pitcher unless two people are drinking it but I can order ten single beers in a row which cost about 90cents moreper beer than when ordered as a pitcher! What a ripoff it's all about the money and to top that off they now have no menus it'sa qr code on the table. My phone didn't even have one I had to go outside to get enough signal to download it before I couldeven order. What about people with flip phones or people without phones or old folks that don't know how to work phones? How arethey supposed to order?? I'm done I won't be back. Read more
I recently had a bad experience with the "new" Chicken Alfredo and I talked to the daytime manager about it. She took care of... the problem and personally overlooked my next order. I have to tell you that this latest order was fabulous!!! They reallycare about their customers at my Pizza Hut in Marion, NC !!!! Read more
Consistently delicious food! It's always ready when it is supposed to be and it's always good! The drive up window is really... convenient and the staff is very friendly. Love the rewards program, we get free stuff about every third visit, so make sureyou sign up for it! Read more
What a wonder pizza hut! It was very clean and the atmosphere was fun! They offered daily lunch and dinner specials. The menu... had a great selection, in case you were in looking for something besides pizza. The staff was incredibly polite and friendly!Our server, Jonathan, was amazing! There's an area in the back with games for kids, for example, skeet ball and whack-a-minion.The games provide tickets, which can then be turned in for prizes (imagine a mini chuck e cheese). The restaurant had a set upfor a "food bar", however it's not currently available. The staff were trying to keep guest spread out at various tables toallow for social distancing and the staff all wore masks. Honestly, we had a GREAT experience and will absolutely be back! Read more
Understaffed! They actualy turned people away because they couldn't get the tables cleaned fast enough. Aside from that, our... server was very nice. She never stopped moving and had a good attitude the entire time. Pizza was tasty. We had the Detroitstyle meat. It was good but, the pepperoni one was better. I think less toppings on the Detroit may be key. Will be back. Read more