Reviews for Chili's Grill & Bar in McKinney, TX

Very dirty restaurant. Out of a lot of items or told they weren?t clean like margarita glasses, spoons etc? There were about 8... tables that needed to bused and not a bus boy in sight. I get they may be short staffed but overall the restaurant was filthy. Where was the MOD???? Read more

We placed an order for 3 burgers with "no pink". We received them not only pink but raw. We called the restaurant and the... manager on duty was dismissive and seemd irritated by our concern and disappointment. She was impolite and did not offerresolution to the issue. Read more

Food came quickly, it was a little loud but they were busy! So that was to be expected. Our waitress was soooo nice. I wish I... could remember her name because she was so amazing Read more

We generally love Chili's but this location, at least at the time of our visit, lacked a lot of what Chili's normally offers.... They were out of food items and the drunks in the bar were allowed to be as loud and obnoxious as they wanted to be. Even to thepoint of getting into a verbal confrontation with another table who asked them to please keep it down. I would just aboutguarantee that they over serve those people. We we're taking to our seats as soon as we got there no wait. However the appetizertook almost an hour to come out. The entrees followed closely behind. We ordered the 2 for $25 which came with the cheesecakefor dessert. The cheesecake came out about 30 minutes after we asked for it. All around it just was not a good night for thelocation. UPDATE The location overall has gotten much better. The food is arriving within a timely manner and service hasgreatly improved. Read more

I got the lunch break quesadillas this time. I eat here often. And my food order gets worse and worse. I order to go because I?m... at work and every time they forget something, usually silverware. I have to drink my soup. This time the Pico, sour cream andsilverware. My food was cold when I received it, and I ordered it there. The to go lady seemed to be in a hurry, so I didn?tbother. This place seems to be declining. 1 quesadilla not pictured only had cheese in it. But as you can see each one has onlya little bit chicken and they?re huge pieces I had to cut the chicken up? and spread the bacon apart otherwise I got a big chunkof bacon bits in 1 bite. The flour tortillas was super hard and to fried, it would crumble when I would bite into it. Probablythe worst quesadillas I?ve ever had. In the lunch order you only get 4 quesadillas, but you get chips and salsa. But for $9-$10it?s not worth it. Bottom line is don?t get the quesadillas here. Read more

Customer Service: ?????????? Food: ?????? Ambience: ???????? Price: ???????? Cleaniness: ?????????? Went there twice with... family. Same experience both times. They need to mostly work on improving their food which is the main reason for me to go outrestaurant. Chicken crispers werr way to hard. Boneless wings wetr unevenly cooked, some were very hard and some very soft. Read more

At first I was going to give them 3 stars off the bat. Because the baby changing table was horrendously dirty. It either had... mold on it or someone smoked something on it. But 4 stars for the sweet waiter. The one with the short blond bob haircut. Wecame because I called ahead of time and the lady on the phone said they sing happy birthday to kids. Well..... Sadly shelied. My 1 year old came with us. But at the end of the meal, she happily announced it to the entire place and everyoneclapped. Worked just as well ! I'd like to personally thank her for that because we could not have an expensive party this yeardue to covid. The food itself was great ! I will say, the steak had just a little too much seasoning on it. A little too saltyfor my taste. If you don't eat pork like me, ask for no bacon bits on top of the mashed potatoes, or you'll have to sit thereand rip them off with a fork. It's a topping with the melted cheese. I should have mentioned that. The mashed potatoes weregood. My baby ate almost the entire plate along with some avocado pieces. My other son ordered a pizza and mashed potatoes.These are really meant for kids, as they were soft with little to no crispiness. The fries can be a little salty too so we optedfor adding no seasoning. They tasted great ! The blooming onion was delicious too. The seasoning on it made it a tad bit sweetas well. Finally the lava cakes were amazing ! Like probably the best cake I've had in awhile. We didn't leave any leftover. Our total came out to 57+ dollars today. Each entree was from 10-16 dollars. Read more

Great all around. They have every other booth and table closed off to maintain safe distances and the wait staff all wore masks,... fast, and friendly (especially Lilly). We had the burger and fried chicken which are so good I could make a meal from justthem. Also had the fried catfish which was delicious - hot and crispy. Very generous portions, too. I recommend this placefor friends and family, great and professional customer service, good prices with great food ????. I love this experience andI?ll definitely come back here again. Read more