Reviews for Dunkin' in Merrick, NY
Slow service, had me waiting for 20 minutes for my take out order
I work remote & mobile, depending heavily on the team at Dunkin Donuts to keep me ?runnin?. The shifts in labor markets did not... spare this facility, I watched an unreliable transient labor force create unreliable guest experiences through the summer. Sincethen they hired Devin to get the place back into shape. Read more
Very clean store. The coffee was hot and the donuts fresh. Derek provided excellent service. It's nice to find such friendly... service. Read more
Got two coffees from this location about an hour ago. They were completely un drinkable and had to be thrown away. Could not go... back and ask them to re do it because we were already on the road when we began to drink them. My coffee tasted like expiredmilk and the other tasted like ?battery acid?. A complete waste of $10 and will be contacting corporate and demanding a refund.Had to walk out of this location the day before after waiting for 15 minutes while all 5 of the staff should around doing whatseemed like nothing. Seems like this place is lacking management and oversight and is being run by inexperienced teenagers. Ihave never written a Google review for a business get that it?s just Dunkin but this is unacceptable. Read more
Avoid this location if you can unless you like black coffee 3 young boys who don?t know how to make coffee and have a attitude... when the order wasn?t made right they need new jobs that don?t involve customer service and should curse so that the customercan hear you Read more
Ordered a bagel with cream cheese and a donut. Proceeded to wait 15 minutes while patrons who ordered hot food after me got... their food. I then get my bagel and it's covered in black curly pube looking hair. ???? Read more
Coffee is absolutely delicious ????. The sandwiches are just as good! Donuts too! The only terrible thing is the wait. Place is... always busy. Worth the wait though! ???? Read more
Very slow service, and when my order finally was ready, it was wrong.