Reviews for Starbucks in Miami, FL
The only reason I give this a 1 star is because I can?t give it a zero. Everyone in the store is amazing until I had extremely... poor customer service and communication with a young woman named Marika. Absolutely horrible experience with Marika and I feelbad for the staff that works with her because Marika is treating them awfully. I?m gonna assume she?s a manager by the way sheorders around her staff angrily but no one and not even the customers should experience such behavior from an employee like thatespecially at a Starbucks where I go to start my day hopefully happily. High management really really needs to talk to Marikaabout her attitude towards the customers and her attitude especially towards her employees. Such a shame. Read more
Passed by at 245pm Tuesday 10/25. Rudest person on the window. Clearly their headgear wasnt working well and she couldnt hear me... and that isnt her fault however she treated me badly on speaker as if it was my fault, and then at the window as well, shakingher heard. Neck roll, rolling her eyes. Wrong person to provide a customerbservice. So sad. Go to 135th st store they are allwelcoming there! Read more
Great when they open now for one month till 1:00 pm it sucks I thought the customers come first not in Miami 6320 Biscayne... Blvd Miami Florida 33137 it's gotten a little better and I have the choice of about five in my area. Read more
Aesthetic fraps. This Neapolitan ice cream. Edit : 08/15/22 Things have really changed here. All the good baristas seem to... have vanished. The atmosphere feels more robotic than friendly. Read more
Staff needs significant training on the drive thru service. If your systems are down you need to have staff tell those cars... who paid to move out of the way. People need to get to work and can't wait for your systems to come back on for two hours. Thereis Only one lane to get out and people can't wait forever.. Regional managers please take note. Read more
Drive through was very busy. However if you are lazy enough to sit in your car. You can wait !! Drinks were perfect !! The... staff work there butts off !!! Read more
I usually live this location but many times I order a latte with almond milk I end up with with dark mud with no foam or... anything. So disappointing to leave the location and realize this coffee is not properly made. Waste of my money Read more
Some great employees, but there also decent amount of terrible ones with terrible attitudes to match. Good luck getting a paper... bag, they are only for "uber drivers" now at this location. Do yourself a favor, skip this location and drive down to the oneon ne 163 st. Read more