Reviews for Dunkin' in Springfield, NJ
The customer service is usually amazing in this store . Unfortunately today I had a terrible experience with Mike. I just got... out of overlook hospital for 10 hours and I was so happy to finally be able to eat being that I am 8 month?s pregnant.. I simplyasked for a frozen cappuccino and I admit to mistakenly ordering the wrong drink. So I got back on line .. and told the Mike Iwould like to pay the difference for a frozen cappuccino blast .. he tells me next time order the right drink because now thedrink you ordered wrong is waste and I have a line ?come on? I apologized again because it was indeed my mistake . But ifthat?s not the drink I wanted .. I don?t want it. I wasn?t asking for the drink for free and I didn?t want any trouble. Then Iasked to use the bathroom in the mean time while I waited for my order he said no it?s not working please I have a line . It?snot what you say it?s how you say it. And I felt so down played . I?m not problematic. I have worked at Dunkin before so Iunderstand when your under pressure when it?s a rush .. but the attitude wasn?t called for. I?m so disappointed Read more
Staff was very polite. Order was accurate. They?re just a bit expensive however.
I ordered pickup. Granted it was VERY early in the morning, but the food and coffee were tasty. My new go to DD.
The manager is very unpleasant talk to. First they didn?t send me the complete order, secondly he was so rude to accept his... mistake. HORRIBLE LOCATION! HORRIBLE STAFF! Read more
I order a Bavarian cream, it was stale, the dough was too thick. I chose not to try anything else. I was very disappointed. ... You can try them, have a nice day. Read more
I walked into Dunkin donuts. I ordered a medium brown sugar cold brew with no foam and they gave me exactly that. They were very... friendly. Read more
The Dunkin' Donuts that has a Baskin-Robbins inside, too, they have pretty standard layout and nice and simple payment. They do... still require masks inside. I'm not sure if there's a drive-thru in the back. Read more
The crew working greeted me while I waited for my mobile order. Great teamwork. My mobile orders was prepared very well and I... did not wait long for how busy they were. The staff did a great job. . Read more