Reviews for QDOBA Mexican Eats in Milwaukee, WI
Unfortunately I?ve had two different experiences with the manager at this location. I don?t even leave google reviews but after... the second time of what appeared to be racist energy I had to leave a review. 1st encounter was from my nephew who interviewedhere from this same male manager who was just meeting my nephew for the first time and during the interview explains how he doesnot want drama in the establishment while also offering a very poor pay rate for an 18 year old male with experience, as if hedeserves pennies and would bring drama because he is a young African American male. My nephew explained how unpleasant he feltduring this interview process and he could tell he was not wanted. My personal encounter just occurred today, I walked in theestablishment to place an order and the same male manager was on the front line, looks up at me gives me a very dry ?hey?andcontinues to do whatever he is doing. Im the ONLY customer in the store and have to sit in awkward silence waiting for him totake my order or even give a simple ? I?ll be right with you? or anything would have been proper customer service. The encounterwas NOT pleasant and after literally standing in from of him for a very awkward moment without any regards to my presence Ifinally just walked away and left the restaurant. AGAIN the same UNPLEASANT UNWANTED EXPERIENCE MY NEPHEW HAD ENCOUNTERED FROMHIM BEFORE. I?ve been in Tosa all my life and enjoyed this establishment as a teenager, but who ever this manager is, trulyneeds some more education in proper customer service etiquette. I will not be returning to this location again. I would hate tolook into this establishment more and find more issues with the customer service of the African American customers as well aswhy I never see African American staff regularly. FIX IT! Read more
I came in 10 minutes before they closed, which as someone who?s worked in restaurants I?ve always tried to avoid doing, but I... had a late day and was just trying to get some food before I headed home. When I walked in the girl told me it was too late, Iasked if they closed at 10 and she responded: ?Yeah, but you should have still came in sooner.? The other employees told me theyput all the hot food away and that the store on miller parkway closed at 11 and told me to go there. This usually wouldn?t havebeen the biggest deal but one of the girls was really rude. I don?t expect this review to go anywhere because with this kind ofbehavior, I assume the management is probably also sub par. You should probably change your sign in front if your staff isn?tgoing to follow through on the hours. Read more
Came in yesterday around 4:15 pm after my Grandma's Funeral. Just my husband and I, no other customers. No greeting, just... silence and they made our surf and turf bowl. We got to the end and I remembered my cousin wanted chips and queso. So as she wasfinishing the bowl I asked for chips and queso and she went to get it. A young african american girl yelled, "HEY" from behindthe counter about halfway down. I look over and there are 2 ppl in line behind me and she's holding up a sign with an attitudepointing to it. It says "order queso and chips at this point" and was about a foot down from where I had ordered. I saidokay? Sorry that I spent my day crying and forgot to order queso until the end...it's sauce in a bowl and chips in a bag. Shemade sure to SCREAM AND POINT so that she could humiliate me for not seeing the sign. The attitude is so disgusting every timeI come in. I just pray they stop treating people so badly every single time they come in. They all need to be let go and juststart over. Read more
Johnathan really made my experience today at Qdoba great. Line was a bit long when I got in but he continued to work and serve... with a positive attitude. The speed of service I received from him was amazing. Had not so good of an experience before thisvisit but johnathan definitely turned things around for me. Amazing guy. Will definitely be back. Read more
Horrible service! Was there 20 minutes ago and the service was trash. There was my family of 4 and another gentleman who was... already ordering his food. There was only 1 worker making food and another completing online orders. After standing there foralmost 10 minutes with no help from anyone else working there more people started coming in. Now we are being rushed for themmake 3 bowls and a chicken quesadilla. I asked for chicken SEVERAL TIMES and pointed to the chicken I wanted. The lady gave mechicken that she wanted to give me which ended up being Cholula chicken that was extremely hot and spicy. My daughter wouldn?teven eat her bowl because of that. After rushing us because they were trying to get the line down the lady completing the onlineorders started reaching all over the young man trying to finish our bowls instead of waiting until he was done. This would havenever happened had they not waited until it got flooded with customers to help us. They forgot to give sour cream for thequesadilla and I had to ask for the chips that?s included with the bowls. The service was absolutely horrible and a waste of mymoney since my daughter wouldn?t eat it. Over $35 for food and I have an inedible bowl and undercooked rice. Read more
Workers were very rude and unprofessional to several paying customers. Should have just left with the service- will not be... returning business here. Poor quality and poor professionalism, lack there of. Whole order was subpar, and a standard chips nqueso order was not even a complete spoon full, and to get this beneath half full cup was an ?extra charge? also. Not to mentiona lot of loitering after school hours and no management or staff intervention. Do not recommend, go elsewhere. Read more
Morning staff is great. Night shift, specifically cash register stank face chick needs to be fired. Learn how to great your... paying to go customers. I am not Door Dash, but even they deserve acknowledgment. If you don?t like your job, get a new onebefore you take this locations report to a foul low. Can?t ask a question with out getting an attitude - why did I even orderahead of time? Woulda been faster to go through the line. Read more
Although this location was probably the cleanest Qdoba I have ever visited, the employees were possibly the rudest employees I... have ever encountered in the restaurant industry. My family and I entered this particular Qdoba nearly 3 hours before closingon November 12. We were celebrating the birthdays of three ladies in the family and had some gifts with us to open. When wewalked in, the employees seemed incredibly irritated and began whispering to each other. We asked if anything was wrong andthey did not respond. When it came time to order, I was told we could only order bowls. I asked if they had run out of otheringredients, and the employee purposely ignored me. My family and I went to a different restaurant, and I never did find outwhy we were only able to order one option from the menu. Read more