Reviews for Dunkin' in Monroe, CT
Great staff here. I use the D&D app and for some reason when I come in I don't get my donut all the time (Lol). I'm convinced... that they just want to conversation with me. I don't mind cause I always wish them a great day and they all smile as I do too. Read more
Much fresher doughnuts here than we would get from the dunkins in NYC. Very pleased about that. Their coffee has always been... great too Read more
I need to make sure I taste my drink before leaving. I asked for a caramel latte with skim NO SUGAR! I took a sip and all i... could taste was a watered down latte and mouth full of sugar! I didn't think my drink order was that complicated to make...but Iguess to this employee it was complicated! Read more
Update: this place for the past 6 months Continues to disappoint. I ordered ahead today at 8:30 and when we walked in they said... they didn't received the order. Then they realized they shut the system down and the order was now lost. Outside signs were off,inside TVs were off. They remade it but clearly they were trying to close early. As the system came back on 2 more orders camein. It looks like the white lady was the only one working taking care of customers and cleaning. The other lady was just talkingon her phone. ??????? This was October 8th, 2020 8:30pm Online order is always ready on time. Staff is pretty good dependingwho's working. Location is always clean. Parking lot can be a bit congested sometimes. Read more
Love this dunkin. Needed a coffee search nearest dunkin with app. Did a mobile order with drive up pick up service. Pick up... service was smooth, app walked me thru procedure. My coffees were perfectly made! I was so happy because mine usually isincorrect at most Dunkins even with a mobile order. Very happy will go there again when in the area. Read more
Worst Dunkin ever! They barely get the order right. They put my espresso shot in another drink and put so much liquid sugar in... that you can't drink it. If I order a coffee with Hazelnut they automatically put my espresso shot in that drink. Wrong drink!Also put cream in instead of milk. I order a large they give a medium instead and told me to bad. I get treated like I'm wrongand inconveniencing them. I WANT WHAT I PAID FOR! Many times I have gone back and proved it. I'm done! You shouldn't have toconstantly go back in and fight to get what you ordered! Read more
This dunkin donuts is a clean, friendly place. Hardly any wait time & donuts were fresh & tasty. I personally do not care for... their coffee, but love there colatta's & fruit drinks. Tables are very small, so if more than two people in your party wouldhave to sit at another table. Restrooms were clean, but could be a bit more cleaned. Handicapped parking & wheelchair accessibleramp into store. Read more
I requested a toasted bagel with eggs, bacon, etc. The lady had it for me real fast and I asked her if she toasted the bagel.... With a nice smile, she said she did. But the bagel was not toasted it was soggy and not fresh. It is a good thing that peoplesmile and are polite - I appreciate this. However, they should not lie to customers and try to provide whatcustomers ask for. Iwill not go there again. Read more