Reviews for Taco Time NW in Monroe, WA
Just wanted a snack. Asked if i wanted hot sauce. They delivered! Lol. Great service and friendly staff
Been eating at Taco Time for at least 40 years. DONE WITH THEM. No more senior discount. We can live with that however, they did... away with the salsa/ketchup bar. Now they want 23 cents for extra hot sauce/salsa. The only change that was a plus is, you nowhave a choice of sides. Too many changes over two years. DONE! Another of our favorite places has gone down the drain. Oh, thelast time we were in our "mexi-fries" were lukewarm which they promptly corrected. We've been to many Taco Time NW in Washingtonstate but they've lost our business forever this time. 2 x a month customers for a minimum of 40 years! Read more
As a parent have you ever had one of those days where you just want to get some food real fast and not create it at home? But,... your child is screaming while ordering, waiting in line, while the person in front of you is ordering and waiting in line? Thishappened today to the poor mom and dad behind me in the drive thru. Their child was screaming the whole time, the parents satmotionless with defeated looks on their faces. My kids are teens and out of this stage, but I remember it vividly... so, Idecided right then I wanted them to have a better day and bought their order for them. I hope they are smiling now. It's thebest $33. and change I've spent to date. I hope you're all smiling now! Thank you for letting me reminisce and letting me treatsomeone how I would like to have been treated by a stranger in that moment. ????? Read more
Tasty and healthy food options. Loved the customer service ???? ???? and suggestions for vegetarian options.
On May 8, 2022 my husband stopped at the Taco Time at Hwy 2 in Monroe, Wa @ approximately 9:30pm. He ordered me a Soft Pinto... Bean Burrito, my favorite of Taco Time fare. He then drove the 30 minutes home. The burrito was labeled "BEAN". It was NOT BEAN,it was BEEF, which was inedible to this vegetarian. Too late to go back and too late to call. My husband would just let themknow the next time he was there. Fast forward to tonight May 22, 2022, @ approximately 9:30pm. My husband explained whathappened with our previous order and asked that they make sure they provided a pinto bean burrito. There was NO offer made bythe staff to rectify their previous mistake, (i.e. a free burrito). My husband confirmed it was a bean burrito, in front of thedrive thru employee. He then drove the 30 minutes home. I opened the burrito to add ranch and jalepenos, instead I pulled outa fairly large piece of thick plastic wrap type material (see photos). This was second time within two weeks that I was unableto eat the burrito. Who knows where the plastic was from and what it's original use was. I feel that this was purposely done indirect RETALIATION for the initial burrito complaint... On a more probable than not basis. I'm glad I opened up the burritobefore taking a bite. A piece of plastic of this size could easily become lodged in the esophagus, causing choking and be lifethreatening. THE MONROE, WA TACO TIME EMPLOYEES ON BOTH OCCASIONS WERE UNFRIENDLY AND CURT. IT IS NOT UP TO THE STANDARDS WEHAVE COME TO EXPECT FROM OTHER TACO TIME LOCATIONS THROUGHOUT WESTERN WASHINGTON. WE DEFINITELY WILL NOT ORDER FROM THE MONROELOCATION AGAIN, THEY ARE TOO CARELESS AND DANGEROUS. Read more
I've always had.good food when we go here! The people in the drive through are always really nice. We just went tonight and... everyone had their masks and gloves on. I'll for sure go again! Read more
Taco Time in Monroe Plaza.As usual,good fresh food.Girl who took my order got it wrong,but another worker/manager was friendly... and fixed it right away,so not a deal breaker.Taco Time is always good food. Read more
I've always loved coming to this Taco Time. Food is usually great and the service fast. However, I just went through and the... woman who took my order sounded like she just got news her cat died. Easily the most tortured sounding person I've encountered.My "thank you" was greeted with a "yeah" as I pulled to the window. The gentleman who took my payment was nice. To top it offthe bad experience, the lettuce was wilted and the rice was undercooked. It was so hard it hurt my teeth. The meal was inedible.I'm very disappointed with the customer service and the quality control. Time to spend some more hours on Cactus Code myfriends, as the entire experience was very far below the high standard Taco Time is known for. Read more