Reviews for Burger King in Monroeville, PA
I love coming here. The staff is always friendly and professional. Kendra is the best. She'll get your order quickly and... professionally. She will always make sure you have condiments before you leave. She's such a doll too. I love seeing her smilewhen I come by. Jaquan must be newer to the location, because I've only seen him the last few visits. He is a delight andalways puts a smile on my face. He definitely will bring customers back with his winning attitude. Read more
My order was very simple I requested onion rings a bacon cheeseburger and a chocolate Oreo shake I get all the way home and I... have stupid french fries and there's no Oreo in my shake. I didn't want french fries I didn't come to Burger King for Frenchfries I didn't ask for zesty sauce to go with french fries & i didn't want a plain chocolate shake. so disappointed!! then Icalled to put in a complaint and they want to argue with me and tell me I should have checked the receipt. no you should havepaid attention and put in the bag what was requested it's not that hard you're not a rocket scientist and then you are rude andargue with me on the phone. For one I can't do that in the dark and for two I shouldn't have to do that. Read more
Food was good, just wish my ham and cheese croissant was hot instead of barely warm.
Food was decent, service was so so. It seems fast food restaurants are hiring people with attitudes and no manners. Only one... lady had a good demeanor at this location. I don?t blame the employees I blame the training. Show them a video and have themshadow someone for 30 seconds and then put them on the line. No bueno, my friends. 3 stars for the lady with the good service.Don?t work in service if you don?t have the right attitude! Read more
I don't know what is up with the staff, but this is the third time I've asked (and paid!!) for sauces and weren't given any. I... know it's a very small complaint, but it's a little aggrivating. Other than that staff is usually friendly. Occasionally you'llget someone who is a little rude but not terribly so. Read more
Yes please! This location makes the freshest bestest food ???? and I don?t mind driving here from miles away. It?s definitely... worth it. Customer service here is so professional and courteous. Service is extremely important to me. If I find anestablishment that hires/trains great people, I don?t mind revisiting and driving miles and miles to that location just because?Not only are those few minutes spent speaking to them (order placing and paying at the window) pleasant, they move the drivethru swiftly, my order is always accurate and the food is always made to perfection and fresh? it?s never a bad day here(forgetting to add cheese or over cooking an item or cashier with an attitude). So anyway, I?m always given napkins and askedif I want condiments, a straw is always provided-this is rare and great, thanks! I appreciate ur awesomeness! Thank u, thank uvery much? Read more
Had lunch today here. Clean eatery. Neat organized dining area. Clean restrooms. For the most part happy helpful staff. The... register clerk who served me wasn't so sure about where items were on keypad. And she wasn't the friendliest of people. But thataside the gentleman who i can only assume was the manager was very involved in the overall operations of the restaurant. Onlyreal down side is no ketchup. Had to ask. And only got 2 packets. Really? Other than that a good experience. Read more
The food?s decent but their math is way off. $8.89 plus tax somehow equals $10.39, sales tax must?ve gone way up while I wasn?t... looking. Read more