Reviews for Starbucks in Naples, FL
It is always immaculate inside and outside the establishment. And the staff is always polite. I want to mention Matteo in... particular because he recently went above and beyond. Yesterday, I went to a separate Starbucks (not mentioning any location inparticular) and ordered a black tea lemonade. When I received it, there was little to no lemonade and very little ice. When Irealized this, I stopped at Pine Ridge Road to order a new one. I ordered a black tea lemonade with a little extra lemonade. Inonchalantly explained what had happened. I specifically mentioned it was from another Starbucks. And I was not asking foranything, except for listening. I was getting ready to pay when Matteo insisted I have a black tea lemonade on the house. Hedidn?t have to go this extra step. It was very thoughtful! Not to mention, the black tea lemonade was perfect! Read more
I'd give five stars but this location is notorious for randomly shutting down indoor and drive through mid shifts. No... understanding as of why, but living right next to this store only to find it abruptly closed for no reason - forcing me to drivemiles away to a sister store for a Starbucks experience, that only leaves one wondering if they should hit either of the twoDunkin stores on pine ridge and also in the middle of both starbuck stores instead... In turn saving time and $. Other thanthat, fraps ftw. Read more
The employees here are so friendly and so sweet to my dog always! Plus they make my favorite drink perfect each time!
I have been going to this Starbucks since high school. Nice place to decompress and relax. Manager and staff are all friendly... and welcoming, I feel like a long lost friend every time i step into the store. I go out of my way to drive the extra miles toget Starbucks coffee from this store! Read more
I was visiting my mom in Naples, and I often go to this Starbucks each time I am there. Last weekend (2/26), the store was... absolutely crazy busy with orders. I see everyone in side hustling, working up a sweat and trying to apologize to customers forany delayed orders due to the store's busyness. As it turns out, a bunch of Starbucks in the area had closed that day, leavingthis store carrying the weight of several Starbucks in the area. I have never been so impressed by a team. They were all runningin overdrive, trying to still give all the customers a great experience. Even when it got super busy inside, they were stillpatient with each customer's order. These individuals deserve all the praise in the world, as there wasn't one single person inthe store complaining at the craziness and the longer wait times because these individuals were so wonderful and going over thetop! I will definitely be going back here, and I hope Starbucks rewards these incredible humans! Read more
The staff is always friend and the drinks are consistently on point! Aysa is lovely and Hank runs this joint like a boss that he... is! Great location. Go there. Read more
Naples starbucks thanks for great service and yummy iced coffee on our trip! Weird drive-thru but it was fast and my order was... correct! Read more
Good day Troops! I?m normally not a Starbucks coffee girl but I was gonna be on a long drive today and needed some ?pick me?... coffee and I stopped in this particular Starbucks ?? I was greeted with a smile and a warm welcome, my service was excellent andeveryone was happy and professional!! What a way to start the day, thanks to whole staff there at Starbucks!!???????????????????????????????????????????????????????? Read more