Reviews for Firehouse Subs New Bern in New Bern, NC
Ordered from here before and it was great. Lately, the bread has been stale and the meatballs seemed old. Disappointed because I... had the best meatball sub a few months ago from this establishment. Not sure if i'm ordering at the wrong time or not?Regardless, I don't think I will take another chance. Read more
I have purchase Subs from Firehouse about two or three times. They are really good. Their chocolate chip cookies are my... favorite. I could eat a lot of them. They do catering I will definitely be back! Read more
Friendly service. I was greeted by 2 different people when I walked in. Service was fast and my sandwich was good. You can get... them with many options. There's a rack with firefighters gear that the kids can try on while they are there. Read more
I placed an order online. When my husband returned with the order we did not receive the 2 cookies we had paid for. No big deal.... So I called the store to get a refund on the 2 cookies. They gave the phone to the manager. I am 51 years old and have NEVERbeen spoken to so rudely in my life!!! I asked for his name and his reply, "I ain't giving you my name what is your name" andthen continued to over talk me and accuse me of over talking him. Needless to say I will never go to this establishment again!And I can tell from your manager that he really could careless. The customer service at this restaurant is a joke. The funnypart is my husband is a retired from our local Fire Department of 30 years and this is how we were treated. Shame on you! Youlost our support! Read more
Customer service was ???? subs are always so fresh and delicious. I actually got a salad this time, the Italian firehouse salad... with light Italian dressing, and I have to say it was really good. Huge portion for the money. They loaded the meat and toppingson there. Much appreciated ???? Read more
Ordered on Doordash... very good. Premium Roastbeef with everything,chips and large coke. Enough for two meals..for me????
Great food. Cleanliness isn't important to them. It's almost always dirty when going in. At 235 on a Sunday when there's... only 2 customers all employees are hanging out behind the counter instead of cleaning seems crazy Read more
Floors were swept and they left 2 Piles of Trash near the Ice Machine. Employees walked all around it but no one offered to pick... it up. We went Saturday December 3rd around 5:00. Food we great. Read more