Reviews for Dunkin' in New Providence, NJ
Great staff at this location! ????????????
Good place. Correct orders. Clean restrooms.
Workers and manager here discriminate customers with special needs. I came here with my child with special needs. The employees... and manager treated my son as he was a suspect who planed to steal drinks from their cooler when he was standing in front of itcould not decide what he wanted. The employee ignored me as I tried to place my order and starred intensively with hostileattitude toward my child. When I questioned the employee, he told me that he is watching my child because he thinks my child isgoing to steal drinks from the cooler as many other kids did. I asked to speak to the manager and the manager gave no apologyand did not even respond to me. Even if Dunkin is operating under franchise model, the company is still responsible for how thefranchises are treating their customers, with or without disabilities. Read more
I placed an order today for my co-worker: a drink that I don?t order myself, mind you; therefore, it was my first time ordering... it. The man taking my order was so rude! I ordered a large iced green tea matcha, and just because I didn?t say the word ?latte?after it I was getting the third degree. He kept loudly repeating himself and relaying to his co-worker ?Why does she gottaorder it like that?? - saying it over and over like I wasn?t standing at the register/wasn?t able to hear him complaining abouthow I ordered the drink. This will be my first and last time ever entering this DD location! I?m completely dissatisfied andI?ll be visiting the Starbucks across the street from now on. Read more
I used to go to a Dunkin? closer to where I work but they had modified hours during the onset of the pandemic so I started going... to this one. Well, the service was so great here and everyone so friendly that I just never left. Always courteous and it wasnice to see the employees happy to see their regular customers and enjoy the friendly banter. Great way to start the day. Read more
This DD location is the best I?ve ever visited. The coffee is standard DD coffee, but what gets me coming back every day is the... staff. They are all always happy, friendly, and on point with their service - you don?t get this type of service atStarbucks...ever. Read more
Good, quick service, a little smaller space than you would find in newer DD shops. Predictable fare of donuts, coffee, and... sandwiches. You know what you get when you come here, but they also process your order quickly and correctly the first timearound. Read more
Best Dunkin donuts in town friendly and fast service