Reviews for Smashburger in New Providence, NJ
Open and airy, register staff wasn't as enthusiastic, but the chicken was good (if very salty). The smashfries and sweet potato... fries were amazing though. Read more
Burgers were okay here. Took forever to get through the 3 person line to get our order in but food came out pretty fast. Their... ice machine was broken & the fountain soda came out warm. Fries came out lukewarm almost cold. Overall an okay experience.Probably won?t go back due to high prices. Read more
they close at 9:30, so i walked in at 8:30 thinking i?d be able to get a simple burger and make it easier for them. they stopped... taking orders and this man?s excuse was ?our service system is down? like if he can?t right down my order on a piece of paperand give it to the cook. when i walked in the employees stared at me and walked in the back expect for the one man who seemed tojust be the underdog forced to tell me that. terrible service, it was also my first time here Read more
Long story short: I drive for Grub Hub. This store won't start the order until I marked "arrived" on my app. If that's the case,... then I have to wait for them to prepare the order. This could take up to 20 minutes when they are busy. I don't get paid by thehour, I get paid for delivering promptly. What I suggest is that all Grub Hub drives simply drive past the store, and mark"arrived" then use another app to pick up food, Door Dash or Uber Eats, then make that delivery. Then when they are good andready to pick up from Smash Burger, they can return to the Smash Burger...hopefully the food is good and cold by then. Then thecustomers will get angry with Smash Burger for being such a horrible company that they would screw over the people who deliverfor them. tl;dr: Smash Burger is an awful company that abuses the independent contractors who deliver for them. Read more
I ordered a bbq cheddar bacon burger. I received a burger with lettuce, ketchup, mayo, pickles, no bbq, and it was burnt. This... is not the first time this location has messed up and I won?t be ordering from them again. Read more
Good service team. Prompt with my order to the details of me crispy fries. Was my first time in a smash burger establishment.
i had the spicy burger and it was amazing! my son has Celiac and he loved it, he said his patty was moist and his bum was an... Udi's bun Read more
This is a $5 large fry?? Blasphemy. Won?t be back.