Reviews for Texas Roadhouse in Newark, OH
Wonderful food, short wait (despite the crowd) and top notch service!!!!
I placed my order at 4pm for pickup at 630. At 625 we received a call informing us the store was out of potato skins. We arrived... at 642 without receiving a text. We were informed the store magically had potato skins so it would be in our order, however ourorder placed at 4 for pickup wasn't ready. I ran my wife and child home a 8 minute drive, waiting another 5 minutes for a text.At 7 I pulled up to the window still having never received a text. I get the food home the potato skins are cold, the friedpickles soggy, the steak was raw. Seared on both sides completely cold purple center I have a picture available. The salad waswilted missing cheese the rolls came with a half scoop of butter for 4 rolls. This is beyond ridiculous, this is a failure ofevery single system you should have in place. I'd go in the store personally but I'm not sure I could resist the urge to throwthis garbage at the manager. And honestly that's what it looked like someone pulled stuff out of the garbage and put it in Togoboxes. Read more
Great service, food, atmosphere, the menu is big and the prices really surprised me. Allot of bang for your buck.
Food was good, unfortunately the service was slow. In my opinion the waitresses/waiters should have assigned sections rather... then being scattered all over the restaurant. There were at least 2 different waitresses in the small 4 table room that wewere in. Our waitress had tables in the larger area which took her away from being able to be attentive to her tables whichcaused a longer wait for drinks and our food. Read more
We went on Father's Day, the five of us. We took advantage of the call ahead seating, which gives you the opportunity to call... ahead and to give you a certain time to be there, It's a lot more convenient than waiting in line. When we got there and checkedin we only waited approximately 10 minutes for a table. Which for Father's Day was completely reasonable, as it was pretty busy.Everything we ordered was as we wanted it and our service was impeccable. Roadhouse never disappoints and tonight was noexception. Read more
Never have I had such bad food at this location. 1st. my steak and my sons shrimp was burnt. They brought new shrimp and my sons... steak. After he took a couple bites he found a hair cooked in the mushrooms.They finally bring my steak and it is so raw I hadto send it back. After 25 minutes they bring mine back out and it is still raw. They bring my son his steak out without hairthis time but it is too raw to eat. We decided to bring them home and cook ourselves. The manager was of no use. She was rudeand instead of comping this meal as she should, she deducted 25.00. I managed a lot of restaurants in my day, and if your cookshad long beard’s, they either braided them or netted them. I never would have good customers leave so unhappy. The only goodpart of the meal was our server Lexi. Read more
Friendly staff, clean insides and restrooms, tasty and fresh food, moderately priced. Very crowded inside and loud. I would... recommend this place. Easy access from 161 and easy to spot from road. The entrance from road was a long confusing. Lot ofparking available. To go drive through booth also available here. Read more
Very disappointed in the food and service we received. Called to let a manager know. She just wanted to correct me and tell me... I was wrong. It explains why everything was so wrong. Read more