Reviews for Domino's Pizza in Niagara Falls, ON
Customer service is poor. Only 2 employees working they super busy and exhausted. Throwing pizza on table like he doesn't what... to be there. Dominos should put more workers in this location. Highly recommend Don't go there if you don't want to spoil yourtrip. Read more
Don?t even want to do 1 star review. wish to opt ZERO for this location. Never had such a bad experience throughout my 3 years... in canada. We ordered 3 large pizzas and when went to pick them up, we asked to use the restrooms. Both their restrooms wereout of service and it was out of service 3 weeks back too. We know how it is , right? They always do this intentionally sonobody can use it. We requested to use Female washroom as we drove 3 hours to visit Niagara. Unfortunately we chose thisDominos. EXTREMELY RUDE STAFF. NEED CUSTOMER SERVICE LESSONS FOR SURE. Going for further actions for sure. Read more
I ordered a medium pizza but it looked small. The pizza was dryer than expected and didn't have enough tomato sauce. I also... ordered two boxes of chicken wings and they were smaller than expected, one box didn't have any sauce and was dry as well. Theyhad horrible customer service and the employees were dismissive and wouldn't provide us with plates or napkins. My wife said thewomen's washroom was extremely dirty and unsanitary and also smelled horrible. If I could give them no stars I would. I wouldnot buy from this Dominos again. Not satisfied with the service. Read more
This location is always fantastic! I had a very large order for my daughter's birthday this evening and it was accurate, fresh... and on time for pickup. The associate Arjun offered to carry my order out to my vehicle and was super friendly! Read more
I would have given this review zero stars if I could. I've never reviewed an establishment at all in my life let alone thought... I'd ever do so unfavorably, but I've been a regular costumer of dominos as long as I've been able to order my own pizzas andcouldn't believe the treatment I received from the employee who I spoke to on the phone. A well done pan pizza was ordered and Ireceived a pizza that was undercooked completely to the point where it didn't even rise as you see in the pictures. The employeetold me that there was nothing that could be done to change the end result if they were to attempt to send another one out, thequality would be the same and assured me that the issue was me and not the pizza itself but merely our expectations of the pizzaas if to say that we don't know what a properly prepared pizza should look and taste like. My sister and I were also told thatthe situation was not a joke despite the fact that we were in fact audibly irritated and frustrated and most certainly notjoking. At no point in time was there any real attempt to rectify the situation or even at the very least sympathy for ourdispleasure. I would recommend Domino's as a chain any day of the week, it's the only one I order from in that regard, but thisbranch itself should be avoided completely if that's both the quality of the food and the customer service provided to theirpatrons. To end on a positive note, the Grimsby location, my usual option, is outstanding each and every time. 10/10 wouldrecommend. Read more
Overall was a good experience with good quality pizza. The lady in cashier was helpful and nice to offer best deal. Kids like it... as said it is best they tried in Niagara Falls area. They said was way better and more testy to Pizza Pizza in Clifton street. Read more
Fast and efficient. Very convenient location. Parking is kind of tight, but you?re in and out of there so it doesn?t really... matter. Staff are friendly. Read more
I order a medium veggie pizza today for the first time and i did not get the enough topping's worst experiece it was dry