Reviews for Dunkin' in Normal, IL
This is quite honestly the worst coffee I?ve ever had in my life. Can you please train your workers on how to properly make a... drink. Thanks for coming to my Ted Talk Read more
I use to go here regularly because it's a block from my house , of the 3 times I went within the last year they messed up the... order 2/3 times. Today was 3/4 times. I got a coffee with 5 cream/sugar / Carmel, my girlfriend who drinks the same thing butwith 7 creamers said that it was even too much for her. I'd assume they put atleast 9. This is the last time I go to thisdunkin. Edit : decided to give them a try it's been about 5 months . Yet again the messed up. Can't accurately do orders morethen 2 items , doesn't understand the concept of light ice ( watched them make it - glass half full of ice Read more
If lobby is closed then it makes it hard for dashers. From the 5th to the 15th I won't be back to deliver for you. You hurt my... tips and I don't get enough. If your Short staffed then pay I'll work but it'll be 20 an hr. Already trained. Read more
Rude! Unprofessional. 2:30 pm on Sat Aug 20th woman claimed to be the manager refused to let me speak to a supervisor. Was so... out of line. I asked for a frozen coffee and was given such attitude like I was a problem. Last I checked this was a coffeeplace. I don't even feel comfortable drinking or eating there after that. God only knows what they would do to your food. I'lldrive the extra 11 mins to the next joint. Read more
Customer always get what they expect. Good coffee with real cream and treats. Great stop during road trips.
Submitted a mobile order and when I came in to pick it up it wasn?t ready which was fine, what irritated me is the girl working... near the mobile order stations told me (pretty rudely) that next time I do a mobile order I need to stand in line at the orderstation to let them know that I am there?what kind of sense does that make? To stand in like when I ordered online-defeats thepurpose of ordering online. I have never had to do that at any other Dunkin. Glad this store isn?t my regular store. Read more
Who ever was working today around 12 pm was completely rude and impatient to my husband who typically doesn't order coffee so he... was taking a minute to decide(litterally a minute)what he wanted and proceeded to get impatient and rude even after he explainedhe wanted a cold brew signature latte and still rude as could be saying so what do you want then . Maybe have the employeestrained on what products your selling I've never just drove off from a drive thru like thats I'll save my money and tips formore patient workers. Went to Starbucks across the street and they were able to help him no problem. So we gave them a 100$ billto have. Read more
The line was quite long and it was also blocking traffic, which is dangerous, especially for the high traffic area that it is... in, but the staff was helpful and the food was good. Read more