Reviews for Chili's Grill & Bar in Norton Shores, MI
I went there for Veteran's Day supper and had an "old timer burger /with cheese and fries". It was backed up with other veterans... waiting to get in to dine, after leaving my name and proof of military service I was told it would be a 15 minute wait which Iproceeded to wait in the truck. I waited the 15 minutes and was escorted to a table by a personable waitress. The wait wastimely but they were busy, all in all the food was good and left with a full belly with a "thank you for your service" comment. Read more
Normally Chilli's is great for the price. Order the "Old-timer" had cheap shredded lettuce, tomato was wilted, and the cheese... looked like it has seen better days. Just wasn't worth the money. If I wanted a cheap slapped together burger I would have wentto McDonald's. There was only one other car in the parking lot so it was not busy. I couldn't get a server over to my table torefill the kid's soda. Very well cleaned no issues at the cleaning crew always very clean. Read more
Food was good, server was great, but they were shorthanded on staff, so we had to wait a bit for ordering and food to be ready.... Then soup was cold because it sat a bit while server was tending to other tables. They were really nice though about making itright. Read more
We ordered dinner here tonight and received the spinach queso dip cold. The entire bottom half of the container was raw spinach... and the shredded cheese in there was raw, meaning the dip was never hot. This is gross guys. If your cooks don't want to makefood properly, please dont serve it to our family and charge us. When gas is almost $5 a gallon and we're driving over to pickof $40 dollars worth of food, and tipping your staff, please take more pride in your job. We also picked the "pay in store"option and received a text shortly after, telling us we had to pay prior to picking up the food. So we payed through the linkthey sent and when we got to the store they tried to charge us again. We explained that we already paid and the woman lookedvisible irritated saying something along the lines of "I guess it went through". Please don't become one of those restaurantsthat starts serving subpar food because it's take out and you know we won't notice until we get home. Read more
We went on a Saturday around 4pm. It took a little to be seated because no one was at the podium. We ultimately had to go up to... a server to ask to be seated. Our server, Olivia, was the saving grace of the entire trip. They had to fix mine and my mom'ssalad three times each. Then because of having to fix the salads so many times they ended up coming after our main meal, theCajun pasta, was brought. Then my mom's pasta compared to mine was completely different in amounts. Then when we got our bill,we were over charged. Again, or server was amazing through all of it. Honestly, normally when we go to this Chili's it is reallygood. When we talked to the manager he said they had just hired almost all new cooks and they were a little short staffed. Wewill be going back. We understand that things happen. We just hope it doesn't happen to this extreme again. Read more
After sending the uncooked chicken back it came out tasting like it was sitting in a grease trap. 3 rd bad meal in a row there.... Under staffed over priced and the place is dirty. Those girls that work there deserve better. Won?t be back for a long time ifever. Read more
Food was overdone and dried out. The sliders look like hockey pucks, the cheese bites were so over cooked that most of them were... hollow and the chicken was rubbery. Everything tasted like it was cooked in old grease. Won't go back again. Read more
Been here multiple times. Food is always good! We love chili's and have been to various locations. Great staff