Reviews for Carl's Jr. in Ontario, CA
The lady who works the window and cash register on the weekends at 3 in the morning should be fired. Everybody complains about... the same terrible lady. Carls jr is terrible for not finding better people and releasing trash people like her. I wouldn?t eathere it used to be decent, now its horrible. Read more
I would have rated 0 stars... Last night I ordered through the door dash at the Ontario Ranch Road Store (where the Stater Bros... store is) at 1:55am. I ordered a classic double cheese burger (supposed to have the Special Sauce, Grilled Onions, Tomato and NoLettuce) with a Strawberry Fanta drink.....What I got....a plain bun with....2 small burger patties...one was torn...with aslice of cheese, a smear of sauce and Nothing else. I also got....Fruit Punch for my drink, I ordered fried zucchini and paidextra for ranch dipping sauce...Did Not recieve no dipping sauce at all...Oh and my french fries...were cold! I didn't evenrecieve my order till 2:45am (said I'd get my order between 15-20 minutes) felt bad for my dasher that waited there for quitesome time. This is by far the WORST experience EVER!!! Door Dash should have given me a full refund but only gave me back tendollars. What kind of a business thinks it's ok to screw up someones simple order through a door dash app? This is sad becauseit wasn't door dashs fault at all yet they are the ones apologizing for Carl's Jr. Mistake. Read more
Hesitated to give back my credit card back after I no longer wanted to order because they refused to take my coupon. I shouldn't... have to repeat myself multiple times when I clearly say "Give me back my credit card." Read more
This place is not too bad I just wish that the fries were hotter!
The cashier was really nice, I asked if they still have the western bacon Jr but sadly they discontinued it. Bummer.... Other... than that the food was hot and the fries were crispy and didn't need to wait long for my order ! Read more
Don?t kn what up w Cashier Zoe tonight. Haven?t been here for a while, guess they changed the ppl, but the customer service was... great back then. The attitude towards then end of my interaction tonight was positive, but the start of the interaction stillleft a bad taste. Training in customer service would be a great help. I also got the wrong food, fyi. Read more
I ordered 2 Chicken sandwich, time in my order 11:52 order came out after 10 minutes, I will understand if they?re busy but as I... can see inside there?s no customers and no one at the back of my car, just a heads up if you?re going to order here make you?reready to waiiiittt. For $7 bucks each better buy Popeyes for $4 each and bigger. Read more
i usually never write a review but i decided to write one. Haven?t been to carls in awhile and decided to go today went around 2... am the cashier was very helpful and kind :) i got myself the special deal they have rn 2 for 5. Read more