Reviews for Chick-fil-A in Owens Cross Roads, AL
NEVER GOING BACK! This location has officially ruined Chic-Fil-A for me. Two weeks in a row now that our order has been... completely screwed up. Last time I took the order receipt inside and the manager was rude, didn?t believe me, and was absolutelystandoffish while fixing my order. Now I have driven all the way home on my lunch break and don?t have my fries, sauce, wrongamount of nuggets. Never once have I even had issues with Chic-fil-a and now this location has ruined it for me. Wont be goingback. Fire everyone, Restaff it, and I might retry! Read more
Used the drive through and it took 12 minutes to make it through the line, order, and receive my chicken biscuit. I was thrilled... to even have a chicken biscuit for breakfast but my biscuit was chewy - like it wasn't fresh. I'll probably try again butunlikely to be a repeat visitor if the quality and service doesn't improve. Read more
This is not the Chick-fil-A we know and love :( We?ll keep coming back though. I think it?s staffing issues. Lines have been... longer and slower. They?ve missed putting items in our bags, too. Hopefully they can get staff again soon! Read more
I love coming to this chick fil a. The staff is always super friendly and willing to serve in anyway they can. I always feel... invited and wanted when dinning here. The food is great! Y?all do an awesome job and thank you for the superior service!!!!! Read more
My advice and tip...check your stub at the register and check when you receive it. The two times I visited my order was... completely bungled. The manager made it right. Friendly service and clean facility...the food was fine. Read more
Chick fila is always good. This particular location was better than usual but I could never give them a 5 star rating due to... their no addition rule for breakfast. This is the only location I have ever been to that will not let you add tomato to achicken biscuit in the mornings. The excuse is they dont have any cut yet..... Read more
Great customer service very helpful to the customers the online app needs to be updated it says that you guys were currently... closed about two hours before closing I was just there for a doordash pickup Read more
The food quality is always top-notch! The staff is polite, pleasant, and professional! The only disappointment continues to be... the wait time. Folks, please don't take out your frustration on those that are working. ???? Read more