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Reviews for Dunkin' in Parma Heights, OH

Birdgirl14 1 year ago
3

Asked for Pumpkin Spice no cream no sugar. They gave it to me with cream and sugar. The lady at the window took it back then... came back to the window and said I personally made this you're all set. I get home and its still loaded with cream and sugar. Why is asking for black coffee so impossible for a freakin coffee and donut place. I even asked her in the line if I could getit black...oh sure no problem. You dont even want to order things out anymore because people are so clueless and simply dontcare. Take some pride in your work for goodness sakes. Read more

rebecca mckay 1 year ago
4

You will wait forever. Dunkin is ok. Drinks are good. Donuts are basic. Wait time in the drive through is always ridiculous.

Patrick Metcalf 1 year ago
1

Sadly this dunking has taken a turn for the worst. I am used to the lines being long and service on the slower side because of... it. Cold bagels, cold coffee completely regarding asking for extra caramel. This used to be my daily stop but not anyone. Lost acustomer Read more

Sandy Ewais 1 year ago
1

This dunkin was so great when it first opened, now it's terrible. They need to train their staff on how to better prepare the... food. I hope it gets better. Whoever own this store really needs to step up. Read more

Helen Younglas 1 year ago
5

It was the young man?s first on the job he did an amazing job making my pumpkin spice coffee it?s the season for me!

Ms Cie 1 year ago
5

This Dunkin' is on the corner of Pearl and York Rd in Parma/Parma Hts (depends on who you ask) lol. KUDOS to Sophie for... providing a 5-star experience!!!!! She greeted me with such enthusiasm that I almost went back out the door to hear it all overagain!! Sophie was friendly, professional, courteous...I could go on and on; but, instead I encourage you to???????????????????????????????????? there asap. Read more

dee wass 1 year ago
2

Dunkin? Donuts on York road, Parma hts. loose a lot of points lately, I used to love coming here, but ever time I order coffee... from them lately the coffee would be super cold, I order a small hot dark roast coffee and it?s always cold, I would have tostop at a gas station to use they?re microwave to heat it up, I don?t know Dunkin y?all gotta do better, your definitely loosinga customer. Read more

Cynthia Parra 1 year ago
4

We Love our Dunky!! This location, the drive-thru is usually always bumper to bumper. So instead of waiting, it's faster for us... to park and go in. (when we don't just drive past because of the line that circles this place) Plus it gives us a chance tocheck out the donuts. I know it's known for it's coffee, just wish they had a broader variety. Plus, you'll need to get thereearly or you'll be out of luck in the donut dept.. Yesterday we tried something new; the Bagel bites and a Sourdough breakfastsandwich. The bites, you have to love Cream Cheese, which I do! The Breakfast Sandwich is better than you'll find at any otherfast food, drive-thru or donut place. Well worth the money! * What's pictured is their Apple Fritter - which just seems to bean Apple filled donut. ???? Wasn't too Happy with it, to be honest. Read more