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Reviews for Starbucks in Pensacola, FL

Meagan Hawkins 1 year ago
5

Starbucks is Starbucks, but what really makes this location shine is it's employees; in particular, Amy. I look forward to... seeing her every trip. She takes the time to know my name and my favorite order and she always greets me with a smile andfriendly hello. My order is always right and it's typically out quicker than visits with other locations. Definitely recommend.And if you see Amy, be sure to give her a warm hello. Read more

ricecube348 1 year ago
3

Drive thru regularly. It's coffee fast food. I have a rule that the best places like this can get is 3 star unless they are... special in some way. It's not. It is still a quality Starbucks that I will continue to go to. Read more

Sasha Jade 1 year ago
2

This is my friends venti?. Literally 1/4 missing from this order. This is a $7 drink that they decide not to fill up correctly.... My past few orders haven?t been made correctly. If you charge what you do, make sure it is made correctly. Read more

Stasi up 1 year ago
1

THIS SUPPOSED TO BE LEMONADE AND IT TASTE LIKE HOT DISH WATER YUCK. GET SOMEONE TO SHOW YALL HOW TO DO LEMONADE ,I DIDN'T WANT... TO GIVE ONE STAR Read more

Life of Jakey 1 year ago
4

It was crazy how busy this Starbucks can be. The drive through can definitely take some time to get through on the busy... days/hours. I recommend using the app and picking up your order inside. It was a lot faster for me. Other than that, I have nocomplaints ???? Read more

Monica S. Jackson 1 year ago
4

We love the location on Pine Forest and 9 Mile here in Pensacola. Definitely our go to. No matter how long the lines are,... they're efficient, courteous, and professional Read more

Ashley J 1 year ago
3

Everyone was friendly enough, they made my croissant close to 15/20 minutes before my coffee was ready so it just got cold on... the counter, and then I get the coffee and it?s wrong, they were quick with the remake and courteous. However, the tall manworking this morning, I presume the manager was very rude and loud to one of his workers, I get the need to correct but there isa time and place, and it isn?t loudly in front of customers and the rest of the staff, she looked so embarrassed, if there isanything to fix here it?s that. People don?t leave jobs, they leave bad management. Read more

Amanda A 2 years ago
1

This is about the service not the quality of products. The employees need training on having a sense of urgency.I took photos of... how long it took to make my drink. When I finally asked about it they began to make it for me and made the wrong one. Frustratedand still without drink. Did they offer a refund nope they gave me the extra wrong drink. Read more