Reviews for Jack in the Box in Phoenix, AZ
Went through drive-through. I ordered a ton of food. It all came out fresh, fast, and they got the oder right. Plus, the few... people working the late shift were busting moves to get the food to me fast without asking me to get out of line. 5 stars!! Read more
My order was not what I asked for? i had a random person bully me for a spot in line. When I ordered the employee did not listen... to what I had to say and doubled everything I said I wanted 1 large fry, 1 tacos no cheese, chicken sandwich with onion and a3piece egg roll. They gave me 2 orders of fries cold, 2 chicken sandwiches and two cold tacos with cheese. To top it off theydid NOT give me a receipt. Did not honk about it when I left because I did not check my order until I got home. Worstexperience of my life with JIB.. I do not even eat fast food anymore but when I did my biggest mistake was trusting Jack in thebox on close to the 202. I called them to speak to them about my ordered and no answer. Never again will I waste my money atany Jack. I?d rather starve Read more
We have been here at this location at least 3x now, and each time there has been issues but NOTHING as worse as today. I came... through the drive-thru and placed a simple order for 1 meal just to get home and find hair inside my burger box. Not just anyhair but this looks to be pubic hair. Very small & curly, waste of money & time. Read more
Drive thru hours and service suck, when they are actually open the cheat their timers by making you wait holding up the line... BEFORE you get to the pay/pick-up window. This causes customers to get irrate because the see that you're not pulling up to thewindow to pay and go. If you do pull up the person at the window, usually supervisor (in polos, not t-shirt) they will get madat you Read more
Went to the drive thru around 11:30pm. I was told I couldn't order because they're closing in 30 minutes. Plenty of time to take... and prepare my order. The staff just seems lazy. After reading several reviews, this place needs to do better. Please updateyour store hours, as this location is not open 24hrs. Read more
Terrible customer service to match poorly made food!!!! How this location gets put in this Amazing plaza I have no idea. Talk... about lack of pride in your work. From the owner to the employees they have poorly selected shame on you all. To stain thelegacy that clearly you care nothing about is utterly ridiculous. Even more shameful than the terrible food the service is noteven a bandaid for the lack of professionalism. They need to shut this place down until they get competent staff to bring fortha fast food experience deserving of the good citizens of laveen village!!!! Read more
Usually, the service and quality here are good, but not on this occasion. The ordering at the counter was quick, but the order... took a lot longer than normal to come out. When I finally got my order the fries weren't fresh and the tacos were soggy & nothot. Plus, as you can see in the pic I've included, there was only a tiny amount of "meat" filling in a couple of them! It maybe a long while before I visit this restaurant again. Read more
The food was hot and fresh, no stale fries like McDonald's. Jack's fries are always hot and crispy! The service was fast and... friendly despite a line. I will definitely be coming here more often! (59th and Baseline location) Read more