Reviews for Panda Express in Phoenix, AZ
The food was amazing! The staff did great. The check out lady was nice and did a great job even though she had been there since... early morning. It was a great experience and good eating. Read more
The food's pretty decent, but don't go right before closing because everything will be dried out for undercooked for rushing to... fill orders. This is always really tough tough firm broccoli hard to chew and the meat is always overcooked. The employees dotheir best to keep up with the frantic Pace that people come in at, always impatient and wanting their food immediately. So yes,the stuff is great the food's okay the orange chicken is excellent and it's clean restaurant. Read more
Worst costumer service at this location and even Panda Express Management. Had a survey code of free entrée and the cashier... didn't give it free. She took off I think a $. Free =$0. Well, when we said just skip it because only reason we got it becauseit was free. She didn't even try to hide her dissent towards us. I complained to corporate office. They came back free weekslater saying the management at the location will address the concern. Guess what, never heard from them. Only thing I got wasanother survey to check how did they do address my concern. We just stopped going to Panda Express altogether. Read more
Couldn't resist, love the panda meat. So tender and juicy. Went with some friends from work. Fast and friendly service.
Got less than what I paid for. The sweet fire chicken breast was missing and they didn?t even give me a receipt. EDIT: I called... a few days after this incident and they said there was nothing that could be done basically. Scammers. Read more
The food is always good. It Panda Express so can't go wrong. However, this is the second time they have forgotten something in... my order. I ordered a 2 entree with Chow mein, black pepper chicken, and orange chicken. My orange chicken was not in my orderbut was in the other 3 orders I had. I was charged for a 2 entree but only got a one entree. Super disappointed. I tried to callbut NO ONE IS ANSWERING! I just want my orange chicken. Read more
Service was great and food was delicious. Noodles had too much veggies and broccoli was still raw. But overall delicious.
Food is normally good the customer service is the issue. They have no sense of urgency, poor time management and they fail to... plan ahead. The cooks will wonder off to the back when they have several food items out on the line. You will see 2 poeplepushing a broom and 2 poeple on the line getting orders out while they have a line out the door. They wait until they aretotally out of a food item to call out to a cook to make more. The biggest issue for me is the deal with it attitude they seemto have about these issues. I normally get lunch here once a week and this is an issue on about 80% of my visits. Read more