Reviews for Dunkin' in Port Monmouth, NJ
This location is the slowest, they can?t multitask and it takes 3 employees to assist 1 customer. No matter the time or day they... move at the same slow pace. Read more
I went to this Dunkin on the way to my nail appointment. On my way out, I walked up on the mulch to get to my car, because some... guy was backing up and clearly didn?t see me. I slipped and smacked down hard on the concrete. Hand scraped, knees cut, Icouldn?t get up right away. It was bad. A nice gentleman stopped to ask if I was okay and picked up my coffee?.. it didn?tspill! I give the strength of these cups and lids, and the employees packing a 10/10!! I may be beat up by the concrete but atleast my coffee didn?t spill!!! I needed caffeine even more after that accident!!! Read more
Once upon a coffee run. // I arrived before closing time, and the employees turned out the lights // ...as I walked toward the... entrance. // It was a Friday night and the party lights and favors are calling.. but you just had one job; sell coffees until 8pm. Hopefully this is just a temporary lapse in otherwise satisfactory service // Do better guys. Read more
This Dunkin? can never seem to get the orders correct. Today I ordered two medium iced coffees just black online. My brother... picked up the order got all the way home and realized it was two med iced teas. Ok everyone makes a mistake, I get it, but now Ihad to go all the way back to Dunkin? where I was told ?mistakes happen? and that they wouldn?t be able to compensate me inanyway ( I asked for one of the coffees to be a large instead of a medium for me having to come all The way back). This is onongoing issue with this location which is why I will go out of my way and go to the leonardville rd or the hazletlocation. Between the constantly wrong orders and the terrible customer service I can assure you this will be my last purchaseat this Dunkin . Read more
No drive through at this location and the inside is too cramped up. The staff are friendly and efficient so your order is rolled... out in a few. My coffee came out good but donkin did a disservice with their new coffee cup...it's always spilling now. Read more
Clean D&D. The staff needs SERIOUS SERIOUS HELP. They have trouble maintaining orders from the web and people actually in the... store. The wait can be so long you will have to leave before getting anything because you have to get to work and cannot afford15 minutes to get breakfast Read more
On the plus side, the shop is light and Airy, reasonably quiet, clean and service the normal Dunkin Donuts Fair. Staff was... friendly. On the minus side the handicap parking is a bit far from the store and while they do have a cut curb, it is not Directin line between the handicap parking and the door into the store. Also know if they have a single unisex restroom, which is fineby me, but some people might find it interesting Read more
Very attentive employees. Place was clean and they moved the line off very quick. They have regulars so that makes it even... better. Will return Read more