Reviews for Cracker Barrel Old Country Store in Prattville, AL

The service was great but the food was just OK. Country fried steak was ok, the sawmill gravy was excellent. The hamburger steak... was flavorless but the mashed potatoes were really good. Overall I?m happy to eat here. Read more

This was the first time trying Cracker Barrel in Prattville. I bought the grill chicken BLT, loaded hash brown casserole tots,... cup of fresh fruit and peach tea. The food was all good. I made a group order over the phone and the employee made sure all theorders were correct and helped bring my orders to my car outside. Only down side was when I arrived to my destination, one of mygroup orders didn't have utensils in their bag with their food but I had an extra one in my car so we were able to avoid drivingback to the restaurant. Read more

This is the Prattville, Alabama store. I will start off saying, when I?m on business trips or traveling with our family we... always hit Cracker Barrel stores as they?ve always been a crowd pleaser for the whole family. The good-Our waitress Kaitlyn wassuper nice and super attentive. Now the bad, in the first photo you?ll see the used butter container left at our table, it washandy so we could contain the bug crawling across the table. If you want to use the restroom, keep going - theirs is filthy.Everything common to touch was dirty, the door windows didn?t look to have been cleaned in several days. When we put our namein the first girl (she was Caucasian) told me 30 minutes and was moved to the side and the African American with the straighthair wig said,?nope?? and selected 45 minutes. And folks who weren?t Caucasian that came in after us were seated first. Whenyou?re ask if you want chicken sausage?don?t - just don?t. I did contact the Cracker Barrel corporate line to tell them aboutthis store-the first time I?ve ever called a number like that, it just seemed to be necessary in the case because this storemakes them look really bad. Read more

Clean, inviting store and the staff was very friendly. The food was great as well. Cooked to perfection and full of flavor. I... had the grilled chicken tenders with corn and greens. Read more

I always order the maple bacon + chicken dish. This time, I tried their hot chocolate drink. It was great! I love coming to eat... here ???? Read more

Cracker Barrel is one of my favorites out of the chain breakfast places like ihop and dennys because their hash brown casserole... is delicious! They provide consistently fair breakfast. It?s not a fancy place. Very casual. The food did take a long time herecompared to other locations I?ve been to. Nonetheless a solid quick breakfast option. I also love their little shop area withall the cute items. They have clothes, books, mugs, candy, and just a bunch of toys and things. The people working here werereally nice. Read more

There was a long wait but it went by fairly quick. Good breakfast with a nice presentation. The patty sausage was not a favorite... but we were quite satisfied with everything else. Read more

Long wait on Saturdays, sourdough french toast is good ,but they charge a little less than $5 a pancake, which is outrageous. We... didn't know this until we receive our bill. Read more