Reviews for Tropical Smoothie Cafe in Purcellville, VA

I ordered a chicken flatbread on my 30 minute break off of my 12 hour shift. I go back to work feeling the sickest food has... every made me feel. As a waitress our job is already stressful enough but when you have 7 tables to check up on and have achicken sandwhich coming up your throat is def doesnt help u get stuff done!!!! I am currently sitting on the floor by thetoilet w food poisoning waiting for my shift to end and i can certainly say I will never be eating at tropical smoothie again. Read more

Good smoothies and good food. Typical of Tropical Smoothie.

A small metal ball came up the straw of my boyfriends smoothie while he was drinking it. We called and explained what had... happened and the girls response was ?well what do you want us to do about it? Very concerning considering what could havehappened if he were to choke or swallow it completely. It has scratches on it so my guess is it was in the blender while thesmoothie was being made. Should be able to enjoy our drinks without worrying about consuming a piece of metal. To add: one ofour containers was broken on the bottom. Read more

I ordered a meal to be picked up at this location on 12/17/2021. When it was finally time for me to take my lunch break I opened... the sandwich to find the most disgusting thing. I was absolutely shocked and disappointed that the staff still decided to wrapthis up and hand it off for someone to eat. The fact that they overlooked this shows that this location has no sanitary orsafety measures set in place. I was furious as I had this order picked up by a coworker and could not leave my workplace to goand re order. I reached out to what I thought was customer service and all it did was send my complaint to the owner whom was ofNO HELP! To this day I have not received the refund I requested and the owner claimed he did not know how to process it. I donot recommend this location unless you?d like hair in it. Read more

I have been going for for a a few years. The staff rocks. They are consistently friendly and QUICK! SUCH a great alternative to... greasy drive-thru "food". (COVID note: all staff wear masks!??) -My favorite and all three of my children's favorite smoothie- Island Green. Definitely!!! -Kids favorite food- Chicken Pesto Flatbread. -My favorite food - Peanut butter, banana andgranola Flatbread. Read more

Unfortunately when a craving for smoothies comes along this is one of the only tropical smoothies nearby. And I have no... complaint in regards to the food but the service is the worst I?ve ever experienced. I?ve come here at least 2x a month thepast 9 months and first thing in the morning with a smile on but by the time I?ve checked out, the experience ruins it. It isalways the same woman working and she always has a very nasty attitude towards me. Unsure if she?s like this to everyone or ifit?s just me. This morning was particularly unnerving when I requested a side of extra pesto sauce for my flatbread; she actedas though I was not willing or did not have $0.50 to offer. Very displeased with her customer service to the point that I willno longer be coming back to this establishment. To Upper Management I hope that you all can work on her customer service skillsor offer some additional training. Read more

I'm giving it 2 stars only because I love smoothies so much and this place does have a good menu. But the last time I went to... get a smoothie, it barely had any flavor even though I paid for extra fruit. I brought it back and told them it had no taste, sothey brought it to the back, pretending to add more-but they didnt. It still had no taste. I was so upset that I told them itstill sucked, set it down on the counter and walked out. I make better smoothies at home anyhow, and for a much cheaper price. Read more

I give tropical smoothie three stats because though their food and drinks are great, their customer service and atmosphere are... non-existent. Veggie I even arrived I called to make sure they'd be open on Easter. The person who answered the phone was notfriendly and short. I was not greeted and the cashier said 5 words to me the entire conversation we had and was spoke veryquietly. No music playing, bathroom needs some help. Read more