Reviews for Dunkin' in Queens, NY
They didn?t have their new product. Asked for a pumpkin cold brew instead, got an ice coffee. Didn?t complain. It tasted... horrible (burnt coffee-and enough sugar to make you diabetic). Went back and ask politely to get a refund bc I understand thatppl have off days- not a big deal. ?We don?t do refunds? she says. After asking a couple of times for a refund she finallygrants me the opportunity to get a different drink. They never made it. Told her finally after waiting for what seemed forever,that I would take a PowerAid. Over heard other customers saying that this is the worst DD. I believe them. Read more
I ordered a tomato pesto grilled cheese. when the lady took it out of the oven she dropped all my sun dried tomatoes on the... food. she kicked under the counter and added 1 piece of tomatoe. turned around with a straight face and handed it too me. SMH Read more
Staff is very friendly and polite. They always get my order correct.
Awful customer service. I asked for a restroom after ordering a full breakfast & was told they lost the key. When I kindly asked... if they'd be willing to grant me access to a staff restroom as a courtesy given I was unfamiliar with the area, awaiting my carthat was being fixed next door and had limited cell battery to seek out another restroom they still said NO with absolutely noempathy or reason. I would not give them my business ever again here. Read more
Order a bagel with cream cheese look what they gave me.
Nice and friendly environment. Love coming here for my coffee.
There is parking in front which is super convenient. This is a newer location and the staff is always ready for a rush. There... are a lot of ?dollar cab? drivers on JamaicA so be quick when you are pulling in, they are known in this area to cause a lot ofaccidents. Read more
Love their coffee more than Starbucks ????