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Reviews for McDonald's in Raleigh, NC

Frankie Edge 1 year ago
4

The young lady who took my order in drive thru was awesome! Nice, friendly and smiled. We don't see that a lot nowadays. The... young man who gave me my food was the exact opposite. Even though I tried to engage him by being nice and smiling at him. Read more

Brynn Dunlap 1 year ago
5

I really just wanted to leave a review to mention one of the workers, Brenda. She is one of the kindest people I?ve met, and is... always so joyful and cheery during her shifts. She really makes my day when I see her and one of the main reasons I continue togo to this particular location. Overall I?ve had a good experience when I visit this location, but I?d say she always plays ahuge part. ???? Read more

Samuel Keikkala 1 year ago
1

Awful customer service. Says open 24 hours and told us it was closed at 2 am. Sat in the drive through for 20 minutes before... being asked ?you want me to take this order or not? and after placing the order was told ?oh we?re closer? Inside looked morelike a homeless shelter than a McDonald?s and was still not helped. Couldn?t tell the workers from the customers with theclothes that were worn by both parties. I very rarely leave reviews but couldn?t pass this one off. The entire crew workingOctober 10th 2022 at 2 am looked absolutely strung out on whatever substance was being used and couldn?t even operate theequipment to communicate with customers trying to place an order. Never to return to this location and unless you want to beirritated after a fun night would not recommend anyone else coming either. Read more

Ebony Leggett 1 year ago
1

Worst Service EVER!! I will foam from my mouth from hunger before I EVER eat there again!! Care for anything else, sounds a lot... better than anything else repeatedly! Get to the pickup window and the guy throws the sauce towards me and it hits the ground.He sighs in disbelief and gives me only 1 with a 10 piece. Some people don't like Chick Fil A , but all fast food restaurantsneed to be trained by them!! If I could give this establishment a 0, I would! Read more

Eric Ranhorn 1 year ago
3

Staff at drive through was alittle annoyed with the fact we were using the drive through and had to wait a while before we could... get food. We watched people go in and get food and leave quicker than us in drive through. The food was ok cold soggy fries butits McDonald's hit or miss sometimes maybe they were having a off night. Read more

Bys Rivera 1 year ago
1

Just 2 people working in the drive through, we were waiting over 5 minutes and we were the 2nd place in the line. Many cars... leave. I came inside the store. Is very bad customer service here if they don't service the customers. I were inside and makethe order, I have to come back for my drinks, they forgot it. Don't recommend it Read more

T C 1 year ago
5

I had an order I did on the app because it was big one get one milkshake or flurry for free. When I got there for some reason... the app thought they were closed though, and therefore I couldn?t get my milkshake deal. Since this McDonald?s doors areactually open after midnight I walked in just to see if someone could figure out what was goin in with the app. And althoughthe man could not get the app to work properly, he simply gave me a free shake! So instead of $3.50 for two shakes I paidnothing for one shake. For a McDonald?s I find this to be a rare act of some quality customer service. The entire staff seemedto be upbeat despite it being 1am and that?s rare too. Definitely will keep going back to this McDonald?s Read more

David Slugaj 2 years ago
1

Supremely rude woman at the counter ......a major company supposedly.has run out of coins.........on my 10.14 order, they... would.not take just the 10.00, but insisted on taking 11.00 and not returning.me any change. Not to mention, the cashier wouldnot stop babbling on and on. Now she is dragging her feet with my order....... . I will NOT be returning here again. Read more