Reviews for Champs Restaurant Supply in Richardson, TX
This is my first time been this location. They have another one where located in Grapevine. I bought some equipment from them... and one of sales guy who name is Han is very supportive and helped me without any hesitation even I called him at 8:30 a.m.! Read more
Daniel L was very helpful and took time to talk to me About my equipment needs. I will be back every month Their prices beat... everyone else?s. Read more
The salespeople are so polit and they know EXACTLY what your looking for and where to find it. They don't lead you " over the... river and through the woods " of their store : they lead you to your options and find out what would be the best product for you. Because your buying wholesale the price are great . I need to inquire if they have a buyer's "membership" . I buy all of myserver aprons , wine keys , etc . here and it's the only place I will go. Read more
I want to love them but they shipped a full single wok station and it was completely damaged. They told me its our fault for not... unwrapping and inspecting. The insurance should have taken care of it, they have great variety and decent pricing. The customerservice could be better. Read more
I had an awful experience with the lady manager. One day, I stopped by to return the boiler that I had bought from this store... and she said it is all my fault not to read over the user manual carefully and even yelled at me with high voice. I just wantedit to be returned but she didn't explain why they couldn't and made me embarrassed at the store. So far, I have had very goodmemories with one of the salespeople but now it is done. If you are the real manager of the store, I humbly ask the managementto reconsider her position seriously. Read more
I would like to recommend this place for the restaurant business owners, no matter you want to start a new restaurant or need to... renew some of your kitchen equipment. Champs provide a large range of selection of the kitchen stuffs and the price iscompetitive. Their employees are not only nice but also knowledgeable and trustworthy. Definitely check this out! Read more
Great location. Plenty of parking. Pricing is reasonable AND affordable. If your looking for items for your house, current... business, or opening up your new business I recommend stopping here first. Friendly staff. Greeted coming in. Asked twice if Ineeded help. And thanked for stopping by on way out. Read more
Bought a new freezer but received used one especially missing parts. Beware of this store when you are shopping.