Reviews for Jack's in Roanoke, AL
Ordered 3 piece dinner only gave me 2 pieces had to show I ordered 3 PC then the cole slaw was like water French fries cold... .Problem is I stop her before and it was good Read more
It's improving slowly but surely. They're also getting more accurate filling orders.
My first time eating at Jack's and I was not disappointed. I had a very good chicken sandwich and I was pleasantly surprised... with the krinkle fries! To top it off they make their shakes with fresh ice cream. ???? The customer service was also verygood as well. I didn't feel rushed. Read more
Total disaster. Dining area is not clean, and there are spilled drinks on the floor with napkins on top of them. Kitchen looks... just as bad with a disgusting floor and items piled around. Had to wait over 15 minutes for two big jack combos. Staff seemstotally confused and unable to perform even the most basic food service . 0/10, would not recommend visiting this location. Myvisit was at 11AM on 10-15-2022. Read more
Excellent customer service! I was so surprised how fast they were in comparison to other fast food restaurants, as I had a... pretty large order. Very friendly staff. Great food! Read more
The food is decent. I especially like the breakfast there. To me it is superior to Burger King or McDonald's. The burgers are... okay, they're fried chicken is pretty good. The service is what you would expect at fast food. A lot of high school kids workingthere, and they're not always enthusiastic about their job. The milk shakes are also good. Read more
My his nephew and myself iredered our food the cashier was very short with us and when my husband asked her how much our food... was at the window because she didn't tell us at the speaker she got rude. We didn't check our bag because day shift usuallydoesn't mess up our order but we went at 8:00 so I'm assuming they didn't want customers. Regardless it's a restaurant inRoanoke Alabama and people want to eat there. Any who I'm going off topic, when we got home to take our food out we asked forall green beans, my nephew also asked for honey mustard dipping sauce for his chicken tenders and he didn't get it he got ranch.I asked for the come back sauce I didn't get that either. I know what it's like to work in a restaurant especially close toclosing time but come in now get the food right the first time and you won't have reviews like this one or worse. This isunacceptable for even Roanoke. Just do better guys please Read more
Busy and not the cleanest fast food place but the food was hot and decent.