Reviews for Equal Grounds in Rochester, NY
It was good here but their Chai is a powdered chai that has milk in it which was a bit upsetting. They do not have this... advertised somewhere and as someone with a milk allergy I would have liked to know before I paid for it and drank some of it.They were kind enough to get me something else though. Read more
See Gardner for EXCEPTIONAL CUSTOMER SERVICE. Great Vibe. Highly Recommend.
EG is an important part of both the South Wedge neighborhood and the Rochester LGBTQ+ community serving as a safe space, and... welcoming all. Plus their drinks and food are outstanding and very reasonably priced. Read more
The art of the good breakfast sandwich LIVES here. Simple, under $5, just the right amount of choice for cheese options. Fluffy... egg, perfect everything. Come for the brekky sammies, stay for the love, community, and belonging Read more
The staff was very friendly and the drinks were delicious. The Decor was homey, but it definitely needs some minor improvements... such as fresh stain on the floor. Looks a bit shabby. Especially since the walls look recently painted. That aside, I love thesubtle touches like the cute changing password for the WiFi and the tip suggestions. I think they should go all out with humour.Definitely a great safe haven for the lgbtq+ community. Must check it out if you?re visiting the area. Read more
Absolutely overjoyed to have found this spot. Sober queer meeting places are impossible to find and Equal Grounds is an absolute... gem. Good baked goods, great drinks, stellar vibes. Read more
Had amazing iced latte (perfect amount of coffee for me) and heated danish. Was a perfect evening! I generally rate coffee... shops based on how good my pee smells after having the drink. The 5 stars for that smell. ???? (Don't judge me :p) Read more
Had wanted to go to Equal Grounds for a while and this rainy afternoon I thought would be perfect to get a coffee, snack and... read for a bit. Went into the shop and was totally ignored, I was the only person in line and there were two people behind thecounter. I waited a bit and then just left, went to SPOT Coffee, was greeted right away and taken care of wonderfully. EqualGrounds needs to have it's employees go through Customer Service training. What is so difficult about saying Hi, Welcome andwill be with you in a moment? Anyway not looking to go back. Actually No stars since no service but needed to post. Read more