Reviews for McDonald's in Rockford, IL
Very long wait in drive-through (9 minutes). We wondered why the front car didn't pull forward to allow everyone behind to get... their food. The staff at the window said the people were refusing to leave the window till they got their whole order. Ugh.Entitled people are a pain.... Read more
Want the food you ordered- dont go here Want nice friendly staff- dont go here If you do decide to go.. plan on a 15min wait
????It's sounds like an easy task but when french fries are upside down in the bag and not spilled... That's another skill level
Sometimes it's fine, but sometimes it's terrible. Every once in a while you'll be the third person in line and wait 15 minutes... in the drive thru, or they'll ask you to pull ahead while they finish your order and literally never bring it out. (Walk inside,and it's been sitting on the counter for five minutes.) The bad experiences are just frequent enough and obnoxious enough thatI just won't go back anymore. Read more
they dont know how to count missing 1 fry and 1 bbq and quarter pounder was drench in salt in the trash it went need to send... them back to training and school 12345 1+1= 2 2+2=4 and so on you get it now and they should say welcome to McCrap Read more
Usually, my experience at this McDonald's is good. But there has been a number of times when the fries have been rerocks (old... fries ran through the fryer again to make it seem fresh). But I've never had a bad customer service experience. I'm huge oncustomer service. Remember, even if something goes wrong, you don't have to make a person's day a bad one. Speak with kindnessand treat people the way you want to be treated. ?? Read more
I knew this McDonald?s was a mess the moment I stepped a foot inside. You have employees cursing, gossiping and talking loud in... front of customers. You have customers also talking loud like they?re in the club at 8 in the morning lol. I came for ainterview just for a hiring manager to never show up to the table I was sitting at. I came on time and waited 30 minutes fornothing. I didn?t even bother asking the person taking orders again because from what I seen and heard at this location, they?reVERY unprofessional and I probably wouldn?t even like working with certain people. I wanted to work here but I think I dodged abullet lol Read more
Would have thought this would be a not so nice review but.......surprisingly enough the food was fresh / HOT and service was... very fast , this location has done a complete turnaround , highly recommend Read more