Reviews for Jack in the Box in Rosemead, CA
Always the same thing at this location can't get anything right. Maybe you shouldn't be on the phone while you're working these... people need to be replaced. I ordered an ultimate cheeseburger combo and received 2 cheeseburgers instead I'm not going to bedriving back and forth because people can't follow simple directions you guys act like you're actually cooking. Makes senseyou're working at jack though because it was either that or mcdonalds. Step your hiring process up because this location has theworse service always getting things wrong. I better be reimbursed for this. Literally got ripped off. Read more
To be honest,burger days in state is too much for me to digest. im craving for some veggies. JACK IN THE BOX's salad to the... rescue! Added crispy chicken stripes. Delicious! Had this once a week while in states. Read more
Went through the drive through and order a few things had to remind them for the drink and realized after we left that they... didn't even give us one of the burgers and fries Read more
Awful customer service by the manager at 4:44 Wednesday August 31, 2022 , the manager working at this time was very rude and had... no regard for his customers. Looking at the receipt I see his name is Renee. He has awful customer service and was very rude tome. Whoever is his supervisor should fire him. Please hire better managers at jack in the box. I work in the fast food industrymyself and I have better customer service than this man. Read more
This location always seems to have the drive through closed with an orange cone. The food also has been sub par the last few... times I've been. Tried leaving a review for customer service but I never see improvement or hear back. Hopefully they pick thisplace back up due to being the closest to my house. Read more
The food was ready very quickly. We placed an order through the app and as soon as it went through we got in line for the... drive-thru to pick it up. By the time we pulled up to the window, everything was ready. Read more
We got to this location at 9:11 and they said that they were closed. On Google it says that they close at 10pm yet they still... have "we are open 24" signs on their store windows. It's always an issue. We also have issues at other locations with theirhours of operation or them closing sooner. Clarify your store hours because it gets pretty annoying. Read more
Horrible it takes 30 minutes to get your order through the drive through. Service is so slow, only 2 people working . They need... to step it up!!!! Read more