Reviews for Casey's in Russell, KS
The staff are all pretty nice people and the manager Fran is off the charts an Amazing woman. The whole kitchen crew really... pulls together to make it work. The pizza is wonderful and if your lucky enough to have one made by Mathaniel or James yourheads will roll.! Keep up the good work Casey's! Read more
Some of the best Pizza ever made here, in a gas station. The workers are pretty cool and its the least expensive convenience... store anywhere near my location. Read more
Today 6-14-20 approximately 4:00PM I called to place an order through the kitchen to get a large pizza half breakfast and half... chicken bacon ranch, the male worker who I believe works in the kitchen was extremely rude saying they cannot make due to crosscontamination, I know first off that?s not a thing due to working there before and then them both being dairy products, and thenhe rudely says well we are out of ranch anyway, I can?t make it after he rants about the cross contamination aspect, and then Icall At approximately 10:14PM to place an order which I have made an order this late before, and the same male staff from thekitchen answers the phone, and I ask to place an order please and he rudely says the kitchen is closed and slams hangs upabruptly. I like the food there but the service is extremely poor in Russell, KS. Read more
This place shouldn?t even be aloud to serve food. The restroom was extremely dirty. There were cockroaches all over in it.... Floors throughout the entire building looked as if they hadn?t been swept in months. Clerks customer service was very poor. Read more
We like the pizza but lately every time we've tried to order nobody answers the phone. They're not closed. It's 7:00 p.m. ... I went into the store and ordered one time. The others I just ordered from somewhere else. Read more
Called in pizza. Said it was going to take 25min. Went to go pick up my pizza guy went to the back to go grab it then came back... and said it was going to take 30 more minutes I asked "what did they forget to put it in?!" and he said I don't know what'sgoing on back there....so I come back after 30 more minutes and one of my pizzas has the wrong topping on it. I tell them thatit's wrong but not what's wrong just so I can find out if they wrote my order down wrong or if it was just because ofincompetents. It was the latter. They said they wouldn't charge for that pizza (i was not going to get that one nore that iwanted it anyways)and I asked if they was going to make the right one and cashier said he didn't know (I said well go findout!). He said yes. I said well is it going to take 30 more minutes.no only takes like 2 minutes to put together and 10 tobake... so still had to pay for a pizza and it took an average of 1hr and 15min to feed my family. Read more
The cashier's are not that friendly, but the management is good! I do believe if corporate would allow management to pay good... cashier's more they could keep good staff I've lived here a few years have seen good cashier's leave because they worked foryears with very little pay raise. Read more
I do not post much, but I wanted to give this store credit. We pulled up to get gas (running on empty) to find out that the... whole town was out of power. The employees at the store were awesome and brought out ice water and snacks for us and our dogwhile we waited. Read more