Reviews for Panera Bread in St Peters, MO
I have never had a worse customer service experience at a Panera than I did this evening. I understand being delayed due to... being short staffed. But to be missing half of our order, being hung up on when I called to have them start making the partsmissed, hearing staff discussing rude customers from previous days/years, running out of bread, and then getting home for thesecond time only to discover that the order was STILL wrong (sandwich ordered without onions, and it had onions), we will NEVERbe back to this location. Read more
????Cashier forgot to change the bread I had asked for on the sandwich. ????However the line cooks were accommodating and nice... about the switch. ???? The large cups didn?t have lids that fit properly. After going through 3 lids with another customer, Iasked the counter people. They knew about the problem and had no viable solution. ???????. The sandwich and soup were good????. The bathroom was ok, no towels. A kind employee, who was in there with me, found some and tore it off for me. ???? Read more
I ordered a breakfast sandwich and coffee for delivery and even tipped well but they made the sandwich with rotten avocado so I... had to take it off and my coffee never showed up. It took 40 minutes just to have the coffee re delivered. They gave me storecredit for it instead of a refund so in order to redeliver it I had to pay a dollar more even after the store credit to get itdelivered. A dollar isn?t a huge deal but it?s annoying after paying almost 30 dollars for a meal Read more
Stopped by this place for lunch since I was visiting the area on a day trip. Should?ve kept going because I placed my order and... specifically ordered a tuna sandwich without tomato. I was called to pick up the order and there was a big slice of tomato inthe middle of the sandwich. The bread was so tough I could hardly chew it. The potato chips were stale. The only good part ofthe meal was the soda and how can you mess that up????? Read more
I used to like the food, but it has really gone down hill. The last two times I ordered from them in person, they were out of... ingredients and asked me if it was okay. No, it's not okay and I am really sick of people saying it's because of supply chain. That is border lining on an excuse to not purchase what they need. I also purchased a fruit ring pizza and it was so stale Ijust threw it away. It should have been half price, but it wasn't. That was it for me, I won't go back. Read more
Have not been to Breadco for quite some time. Menu definitely changed. Tried 'new' spicy chicken. Not spicy. The bun was good... but way to BIG. Needed help: lettuce tomato,sauce,cheese, flavor. Guest had salad, not sure there was ANY dressing on salad. Read more
As usual they were out of some ingrediant in a sandwhich, this time the roasted turkey! So they put on regular turkey and... charged the same. They have been getting lighter and lighter onbthe meet they put on and this was no exception. Should of justcalled it a bread sandwhich not a roasted turkey and avocado Read more
Got there before 8:00am and only 1 employee taking orders with 4 customers in line. More employees came in at 8am. Ordered... coffee, bagel, and 2 eggs over easy with bacon. Have ordered this in the past with no problem. Problem this time. Charged forthe egg sandwich without the bread. Got one egg cooked hard and 2 tiny pieces of bacon. Coffee (light roast) was only warm andonly got 1/2 cup before it was empty. They refilled coffee thermoses 10 minutes later. Bagel was good. Over $13 for thisdisappointing breakfast. Chalk it up to nationwide supply problems and labor shortages I suppose. The new norm. Read more