Reviews for Cafe Rio Mexican Grill in Salt Lake City, UT
I've worked at Cafe Rio for two months now and I've enjoyed my experience, free food on breaks is always a treat, and I find... myself ordering pick up on my days off. My family has loved the food for years, all the options bring in unique flavors yetdelicious thanks to their fresh ingredients. Can't wait for my next meal, highly recommend trying their new pollo asada. Read more
I use to go everyday at cafe Rio, because I really like the manu and it looks healthy for me. I?ve been at couple of the units,... and some of them looks the same. The attendants are always in a bad mood, and they don?t give attention for what we order. Thanthey prepare your food in the wrong way that we didn?t order and it has to be waste. It?s a pity, but I keep trying to visitsome others units to try to be better served. Any way, as I said, I like this restaurant food. I hope you can try to improve theservers training! Thanks Read more
It?s been to long, I had a huge and delicious burrito that was loaded and so filling. The staff was super friendly and I?m... definitely coming back???????????????? Read more
Not even remotely the same quality of food that once existed here. I have been a loyal cafe Rio customer for almost 20 years,... and unfortunately the loyalty is over. I shouldn?t take it out on this location - the same decrease in quality can be said ofall Cafe Rio locations I?ve eaten at in recent years. Every person I know who is familiar with how amazing Cafe Rio once wasagrees with me. It is clear there has been a decrease in the quality of ingredients, and the timing appears to coincide with themajority stake acquisition by a new PE firm in 2017. I?m sure financial results are stronger than ever, but reviews have droppedacross the board for Cafe Rio. Costa Vida used to be second best, but I choose them over Cafe Rio every time now. Wishing forthe good old days. Read more
I ordered the chicken enchilada plate and it was fantastic and portions were huge. My only complaint is the seeding it is very... uncomfortable. The prices were great. The parking lot is small and tight to maneuver. Do not park a Dodge Ram pickup here. Theoutside and inside were very clean. The employees were exceptionally nice. The only thing I would change is the seats as theyare very uncomfortable I will return I know many many times but I will bring my own cushion. Other than that I highly, extremelyrecommend this place. Read more
I?m not usually one to leave reviews because I work in customer service, but I am thoroughly upset. My partner and I ordered two... steak tacos and the sweet pork nachos. My partner?s tacos are fine, but my nachos were messed up. The first order, no cheese andcovered in lettuce like a salad. I called and spoke to Nicole, don?t know if she?s just a service representative or someonethere, but she said we could get it remade if we told them what was wrong. My partner drove back and tried to correct the order,to which the manager made them wait in line again, and pay for the remake. My partner brings the order home, and it?s yet againmessed up. I get it, they came back before closing. But absolutely bombing it with SALAD dressing? Really? We just wasted $22dollars on food I?m not gonna eat because it?s simply just not correct. I?m very upset because I understand the industry verywell; but this screams ?I hate my job and I don?t care?. Because your store was closing, my partner really couldn?t correct youand they trusted you wouldn?t put salad toppings on the order again after informing you. I know sometimes customer complaintscan be upsetting, and someone coming close to closing time is also upsetting, but it?s really unfair to top an item withsomething it?s not supposed to have, and charge for it when you know it?s not meant to be on there. Read more
Nice staff ample parking for downtown, very well executed. A bit of flys inside but nothing serious. If you have a lowered car... be careful going in the parking lot it?s steep. Read more
Ordered a tostada and some guac. The staff is friendly, but when I got to eating my food, the guac does not look fresh (starting... to oxidize), and the core of the lettuce head was in my salad! The horchata isn't a smooth consistency. I wish I got a refundfor my meal. Unfortunately, I won't be coming back. Read more