Reviews for Papa Johns Pizza in San Antonio, TX

There are many 5 star and 1 star reviews so what gives? The pizza and desserts are consistently good but like every other good... business they get overwhelmed by too much business all at once. You can't expect a pizza in 30 min on a Friday or Saturdaynight let's be realistic. Think ahead, call ahead otherwise go with one of the other guys and tip your driver. Read more

This place had my order for over 2 hours. We called to see what was the hold up and were told they had no delivery... drivers??????!!!!!? They were calling door dash to deliver their food. No apologies no discount nothing. I went to pick of myfood and this so called manager refunded my delivery fee and thought it was ok to try to keep the tip that was meant for the thedelivery guy. The nerve of this guy. Pizza was sitting on a non heating shelve for 2 hours and he thought I was going to be okwith that. Asked for a full refund. Your establishment is a joke. There were other order just sitting there as well. Read more

Ordered my pizza, Papa John's was nice and friendly. Delivery was set for 45 minutes. Door Dash delivered my cold nasty pizza.... Wasn't in one of those bags that keeps food semi hot. I could have gotten better for cheaper at Little Caesars. Here we go, 11months later, ordered $97 worth of pizza at 7:03pm, expected delivery was 25 - 35 minutes. An hour later, 8:05pm I called tocheck status, they said they were running behind and would let me know when our pizza was out for delivery. I called at 8:23pm,they had canceled my order, refunded my money and hung up on me. If I could give less than a star I would. This place ishorrible. I'll try again in 22 months. Read more

This was the third time I order from this location off 1604 and Blanco. Two out 3 were late and almost cold, tasted like 3 days... old. 3 time I ordered was tonight @5pm 5/7/22 and has been over two hours and still no pizza. Called and the number saysclosed. So why did app allow everyone to order? Read more

Normally no issues. I ordered directly from Papa John's, I did not order through Door Dash. For some reason the pizza was... delivered by Door Dash and I saw the delivery guy walking up with the pizza sideways in a bag. When I opened the box, the pizzalooked like someone tried to mash it together and punch it into the shape of a ball before shoving it back in the box. Read more

Placing the order gave them the 2 stars, it was quick and easy. Once I went to pick the pizza up it was 2 guys behind the... corner but not one of them acknowledged I was in the store standing at the register. I walked back over to the door and openedit again so the bells in the door could ring once more. Still no one said a word!! I would have turned around and walked out butthe Football game was on and my husband was waiting on this pizza. Once we got the pizza home it looked dry, nothing like itlooks on TV. We were hoping for lots of pepperoni & cheese all over as the commercial say but it wasn't. I am so done witheating out since the covid hit, I am just done! Read more

Except the chicken poppers that it okay, flavor as plain and thick chicken inside and I didn't ordered pizza dipping sauce... somehow, it was supposed to be honey mustard. Unexpected it wasn't there. Um.. What happened to "Honey Chipotle?" Seem theyforget to put it on the chicken or just can put it in a cup side. Well, I give 2-3 stars for that. For bacon cheese sticks --Igive 4 stars, good, but noticed it how funny look at the sticks size with cutter lines are not perfect as quite. Read more

Ordered from here a few weeks ago to see if it was an option to the Pizza Hut we usually order from and the Works was a good... rival to the Super Supreme. Lots of toppings and nice change. Last Friday I wanted to have a comparison so I ordered anotherWorks and a Super Supreme. After they arrived there was a clear difference. While expecting another Works with lots of toppings,it was noticeably lacking to the Super Supreme and my memory of the first Works. Papa Johns, at least this location, isinconsistent. In eight years, never had consistency issues with Pizza Hut. Oh well it was nevertheless a fun experiment. Read more