Reviews for Chipotle Mexican Grill in Sarasota, FL
My brother wanted Chipotle tonite so we decided to stop at the 5354 Fruitville Road location in Sarasota, Florida. As we both... walked in and looked around we noticed right away there was not a clean table in the restaurant. Every single table had somesort of food debris or liquid on the table. We were about 15th in line and were waiting patiently. The line was moving slowlywhich did not bother us. The couple in front of us decided they did not want to wait and left the restaurant. We moved up 2places and about a minute later the next couple in front of us left..tired of waiting. i have not been to a chipotle in about2 years and the last time i was in one they had 8 to 10 people behind the counter..not anymore.. you will find 4 people behindthe counter now running the show. So, between taking orders from the people standing in line they would do a few phone ordersand really slow down the production. Not a napkin could be found, no utensils and out of ice. Most of the overflow ice hadfallen to the floor(Slip and Fall Hazard) Management needs to see all these bad reviews listed and hire more help!! Maybepatrons don't care about all this and keep returning..I wont be!! Read more
Imagine spending 20+ dollars for a quarter bowl of Diarrhea. Hadn't eaten at Chipotle in 3 years because of poor service and... quality.. barely any chicken in it.. ordered double. Hardly any lettuce. Just left over scraps. Never getting food from hereagain Read more
Ordered $20 worth of burrito bowls for my wife and I, got home ready to eat only to find there?s no meat? After searching for a... while I found little traces of meat here and there? never going to this place again! What a rip off, $20 for rice and veggies???Also they put way too much jalapeños into their food so I could only eat about a third before I couldn?t eat any more becauseof how spicy it is, and I like spicy food. Update: caused stomach problems and diarrhea the next day? Read more
Ordered 2 bowls. They had barley any chicken in containers, scraping for the crumbs, should have walked out then. Ordered... guacamole and they said they were out of chips. Went to sit down and it was absolutely FILTHY not one table clean. Verydisappointing!!! Food wasn?t what it should have been either at 6 pm. Pictures attached but don?t show how dirty the tablesreally were! No room for garbage either. Read more
Not sure how this establishment is still operating. The dining area is never clean. The employees look depressed and there is no... sense of urgency in preparing orders. I tend to place an online order for pickup and my order is always completely messed up. Iguess I'll keep contacting Chipotle support to get a coupon for a free meal until they can get it right! Read more
What a mess! Go in at 6pm on a Saturday. The place looks like it?s in shambles! The food looks good in the line but everything... looks like my 5 year old dished it out. They make us wait to fulfill 4 online orders in front of us (I don?t mind waiting. Iunderstand.) All 4 orders receive guacamole from the other ?online orders? bar. When we ask for it I?m told it?s not available?for online orders only.? I then ask ?If I can order it online right away could I get a side of it with chips?? They thenproceed to tell me I would need to wait for all the other online orders to be fulfilled. How is does this make sense for a sideorder of guacamole? No ice in the soda machine. No lemonades or juices. This is not the first time. This place has a staffingnightmare. Plenty of people walking around not helping. Read more
I don't know why we keep torturing ourselves by ordering from this location. There's barely any actual food provided and it is... wrong EVERY SINGLE TIME. We always double check the order ticket, which is 100% correct so I guess the employee(s) that fulfillit just don't give a flying $#%@! Items will be blatantly missing because they've been placed on the wrong meal. Case in point:2 slots in their preportioned plates that are EMPTY because they decided one of the other meals needed those 2 toppings). And totop it all off, they are always out of chips. Consider this the end of a terrible relationship. ???? Read more
Two bowls, one half empty, the other just missing one ingredient. Barbacoa dried out, rice with crunchy pieces. Couple of hard... mystery pieces which I hope were bone rather than something else. A disgrace to the franchise. Read more