Reviews for UPS N' DOWNS in Sarnia, ON
Good size wings. Half price on Mondays. Lots of beer selections on tap. Nice atmosphere. Live music on weekends.
First and Last Visit. The server was pleasant but very unorganized, the food was mediocre with some in our party having cool to... the touch product brought to the table, but the kicker was almost 1hour and 45minutes to receive our order. No manager presentto explain or apologize for such a delay. Huh... Read more
Great bar. Live music. Cold beer. Excellent staff and the owner is very nice.
Was walking along the pier and asked a local where to eat for dinner while on a business trip. He suggested Up n Downs just a... short walk from the water. The 3 of had burgers, fries and gravy along with a few wobbly pops. Deff try the house draft BigLebrewski ($4.50 a pint) Food was great. Beer was cold. Service was great. 5 stars. Read more
Genuinely the worst experience I've ever had at a restaurant. From the moment we walked in, our waitress was rude. Our group was... greeted with "I need everyone's ID's" - never even said hello! The rest of our evening was continuously downhill from there.When it came time to order food, I asked the waitress if the Veggie Curry was vegan, to which she replied, "no, but it'svegetarian for sure". Given that this was my only option on the menu, I decided to order it. Upon taking my first bite afterreceiving it, I remembered once reading something about how some restaurants will add chicken broth to their curry and I justhad a feeling that this would be the kind of place to do that. As such, I decided to actually call the restaurant (I didn't wantto deal with our waitress any longer) and I asked the individual who answered the phone whether or not the Veggie Curry wasvegetarian, to which she almost instantly replied, "no, it's made with chicken broth". Upon learning this, I promptly calledover our waitress and told her that I had just found out my food had chicken broth in it and asked her why she told me it wasvegetarian; she replied, "well, it doesn't have any actual meat in it." I told her I was aware of that but stressed my pointthat it was quite obviously not a vegetarian dish if it is made with chicken broth. Things got real heated from then on, as shestarted to get very angry and started saying things like "it's not my job to know everything that's in our food". Eventually,the manager came over and attempted to defend their blatant mistake by saying, "we've served this dish for over 30 years" andmost shockingly "we don't accommodate to vegans and vegetarians here, none of our food is good for "you people". Ultimately, ourgroup left almost immediately after this conversation and even those this happened a few weeks ago, I am still in awe that Iexperienced customer service that was this bad. TL;DR: go somewhere else. The service here is usually very poo Read more
Couldn't tell you about the food, because we were never waited on. We were seated and that was it. Waited a half hour with no... recognition from any staff, even when we left. Two other parties who were seated later than us were waited on and at leastreceived drinks in that time. Worst experience I've had in a long time. Read more
I wish I could give 0 stars. It?s really a shame our waitress was so horrible from the moment we walked in. I almost thought it... was a joke at first but she was so incredibly rude. Not sure her name , but blonde hair. Horrible. The manager was equally asrude and clueless. I would not recommend anyone waste their time unless they hire new staff. Worst experience I?ve ever hadanywhere. Read more
I used to like this establishment, until recently... went there for my bday. Was totally unimpressed with our meal... our... drinks!! Our waitress forgot part of our order. Then gave it to us as we were leaving. Worst bday dinner ever.. will def notreturn. ???????? Read more