Reviews for Chicago Prime Italian Restaurant in Schaumburg, IL

We ordered a large carry out order which contained an order of lamb chops. We were never asked how it should be cooked, so I did... not expect it rare. When they came out rare I called to voice my concern and suggested that the restaurant credit me the valueof that item the next time I’m in. The response I received is the reason I left this review. AJ told me that the product wasgood it just wasn’t cooked to my liking. He suggested that I cook the chops at home a little more and that I should “enjoythe meal with my family” and call him back if I ever wanted to speak more. SMH, I was so confused by the lack of anyresolution. I am not one to leave either a 1 or 5 star review without any middle ground. My prior experiences eating here inperson were actually good. Hence the 2 stars. The total lack of accountability or a resolution for such an establishedrestaurant was just so befuddling. And to end the conversation with a suggestion to call back if I needed to speak was just soconfusing. Read more

Chicken Parmigiana was delicious along with the the pasta. The best part was the service! Our waitress Karen was lovely and... patient. She explained everything, checked on us frequently and boxed up our food. We had two other members of the staff comecheck on us and help us, not including the hostess who was just as friendly. Glad this was near where I was working, pleasantsurprise. Read more

This place was perfect for a casual dinner. This place prides themselves on being family owned and making everything from... scratch. Immediately walking in we felt welcomed by the friendly staff, seated right away, and had our drink order taken. Thegentleman who took our drink order warmly introduced our waitress Karen who was also warm and welcoming. Karen took her timewith us, reviewed the menu, and continously checked in on us. Not to mention the food was fresh and hot. Although we were justpassing through this place was perfect. Read more

By far the best experience of mine and the wife's life!! People were so friendly!! Food was phenomenal!! They give you big... portions!! Very clean. Lights were so nice being dim and having the candles at the table were perfect!! My wife was so happy shestarted tearing and that made me tear cause seein her that happy made my year. Can't thank everyone there enough!! I'm introuble cause I'm already wanting to go back lol. Keep bein awesomeness Chicago prime!! You got fans!! ???????????? Read more

Service was outstanding! Our server was on point and friendly. The ambience had low light and candles, slighty upscale... restaurant with white tablecloths. it's a great date night spot or a perfect place for a birthday dinner. We saw about 4birthday celebrations during our dinner and the servers bring out bottles with huge sparklers in them while singing. Food wasgreat, but the only complaint that I have would be that all our meat and veggies were over charred. I ordered the steakmedallions and they were chared and looked over cooked but after cutting into the steak it was a perfect medium rare. I hadshrimp with my steak and those were cooked perfectly. Garlic mashed potatoes are top notch too! My husband's Lamb, Brusselsprouts and potato fingerlings were all covered with a dark char as well. Tasted fine, but it all had a slight charred taste. Wewould definitely come back and want to experience some more menu items on their extensive menu. They have a lot of differentfood choices plus daily specials. Read more

Absolutely one of the best restaurants I've had the pleasure of visiting. They blended things that I've never thought would go... together and the service was amazing???? this is now one of me and my husband's favorite spots the menu was so appealing wespent almost $200 just trying different things ???? I can't wait to be back in the area to visit again Read more

Chicago Prime Italian Restaurant in schaumburg is such a great restaurant!!! This was my first time there and the service was... out standing! The staff went above and beyond from beginning to end, from the service, the drinks the food and the all aroundatmosphere. I highly recommend Chicago Prime Italian Restaurant and we will definitely be coming back. Thank you Anthony Jamesyou are so nice and so awesome with your staff. Our wonderful and fun server Olti, who was quick, efficient, funny, clever andreally nice. Our chef Mr Benitez. The food was outstanding! Our bartender had me impressed with his skills and my deliciousdrinks and last but definitely not least thank you to the entire team you guys were truly on top of things and everyone was sonice. Read more

Amazing dinner experience! Martha was phenomenal! Sweet, funny and so attentive. The service was perfect and they handled our... louder bunch wonderfully. Can’t wait to come back! Read more