Reviews for Jersey Mike's Subs in Severna Park, MD
Bad experience every time i go to this location, rather drive the extra 15min to go to the glen burnie location. This location... is so unorganized and they straight up are not good at making a basic sandwich. They are very nice but looks like they could usesome training or leadership. Read more
the food is amazing but the service could have been ALOT better. i placed an order online from 2 phones. they were both supposed... to be ready at the same time. i got there when it was supposed to be ready and i still ended up waiting 20 more minutes. imreally disappointed because i love getting their food but i dont like waiting for 45 minutes for my food. Read more
Good subs but if they?re busy expect your online order to take an hour plus to be made. Very slow.
Love the food but current staff are really loud and obnoxious so not pleasant experience
Today 10.13.22 I placed an online order using the option "Reorder" for "Curbside pickup". I arrived at 11:50 and sat outside... until 11:58. No one came. I then exited my vehicle and entered to pickup my curbside order. I was first presented with theincorrect order and then given my order. I get home to find 1. The dressing I requested was not provided and 2. there was Mayoon my salad. I promptly call and Alex answers. I asked to speak with the manager and he asked what the problem was to assist. Iadvised him of the problem. He stated the salad dressing was his fault but that because I did not request no mayo it was added.I explained that I order this same all the time and all I do is select reorder so how could this be my issue. He placed me onhold. Came back and said the free salad I received based on points earned could be remade but I'd have to pay. The customerservice received throughout this entire curb side order process was horrible. Why offer curbside if you can't do it? This is notthe first time this has happened. This is however, the first time my salad was messed up hence this review. I will beescalating to General management. I also will no longer patronize this location! If you do ... I encourage you to go inside anddouble check behind the adults making your order to ensure you get what you ordered and not have to take a 15 minute drive backto pay for their screw up! Read more
After Covid-19 this store has gone down hill. I would eat there at least once a week prior to Covid. The staff isn?t as... friendly, prices aren?t good. It?s a shame they can?t get good help. The manager there is awesome. Read more
Great place and friendly staff and service. Always love to eat here,
Staff is rude. Wouldn?t stop doing lettuce prep to make me a sandwich. Sat there and watched them chop 5 heads of lettuce then... just left and went to Jimmy John?s. Read more