Reviews for Tim Hortons in Shelburne, ON
Filthy washrooms and terrible service. We kept driving and stopped at a great location in Orangeville. The staff were just... ignoring customers, not taking orders from people. Presumably filling mobile orders but no acknowledgement or service to peoplein the store. No defined area for a line up. Customers just milling about waiting in vain for someone to offer to take theirorder. Hubby waited "in line" while I used the washroom. It was so dirty I didn't want any food or drink from this locationanyway so we left. Read more
Doesn't have stuff in stock ever, they don't know what a double-double is because I got them to make me it 4 times and it still... wasn't right. The cashier couldn't care less and proved it by making me repeat myself 3 times for a small order. Overall garbageexperience and I would suggest just going to the Mcdonalds down the street. Read more
There were flies all over the bagels. I asked the server there are flies sitting on the bagels and all other food items and she... just IGNORED that comment and called the next person in line. This place is highly unhygienic and no one cares about that too.:/ Read more
Washrooms are gross and not clean. Looks like only the bare minimum is done. And the cover for the garbage can is broken and... swinging into people trying to wash their hands. The one toilet doesn't like to flush if someone else just flushed. So beprepared to wait there for five minutes to flush it. Better to just use drive through Read more
Absolutely horrible. They didn?t have anything we were ordering through drive through. And the employer was so rude telling us... ?there are cars waiting behind?. We were not even taking time, we were just telling them what our order was. I ordered a halfcoffee half hot chocolate, they gave me an order for each instead of one drink. We ordered a steeped tea, they did not have thateither. But there was a tea in the drinks we received. This review in confusing because in short our experience there was atotal chaos. Read more
Probably the slowest and most disorganized Tim Hortons I?ve ever been too. Also the dirtiest. ????????
This location is very slow and disorganized. They never have pickup mobile orders ready. placed a mobile order 15 minutes... before arrival, because it is never ready still waited 15 minutes before I had to stand in line to ask the cashier where myorder was. Then received a very cold breakfast sandwich from behind the cash, after they made my coffee to finish the order. Thedrivethru is always backed up, so there is no way to grab a quick bite at this store. Avoid at all costs if you are in a hurry.This is not a new issue it has been this way since shortly after the mobile app was launched. First few months they werecompetent, but have since failed to have my order ready no matter how early you put it in. Over 30 minutes to get a sandwich anda coffee never again will I stop at in Shelburne for Tim's. App is great but this store screws it up every time. Read more
They don?t allow dine in or walk in as well as they denied to receive my order from window and I told her I am having a truck, I... can?t go to drive thru with my truck . Read more