Reviews for Dunkin' in South Hadley, MA
Been sitting in line for 25 minutes now! The service is so slow they used to be really fast they must?ve hired all new people. I... could?ve drove to the next town over to Dunkin? and then back before I got through this line Read more
Worst dunkin in MA. They never make the coffee right and the customer service is awful. If you want your coffee made right go to... memorial drive in Chicopee. Read more
This place needs to do more hiring I'm standing in line for almost 15 minutes without placing an order because they're lacking... help and the previous people in front of me you're placing numerous orders Read more
Very poor experience @ So Hadley Dunkin...Besides waiting 18 minutes in the drive thru line to get a $3.beverage, clerk... attempted to overcharge me $1.04!!! I asked what the extra charge was and she shook her head and shrugged her shoulders,? Tax,I guess?? I would have had a better experience at a coffee machine in a hospital hallway!! Read more
Just your typical Dunkin, food and service is always good.
Dunkin is Dunkin. We all have our prime Dunkin out there. ????
Terrible. Nearly everything I ordered was incorrect, asked for iced coffee gave me hot, asked for extra cream no sugar, gave me... regular cream and sugar. This was all after I?d repeated my order 3 times. Employees don?t seem to speak English fluently. Willbe finding another dunks to get my morning coffee from now on. The granby location is fantastic Read more
Worst service, understaffed and rude employees so far... Maybe their still getting used to the new renovated store and... functionality. I did a mobile order hoping that it would be plenty of time for things to be ready (waited 30 minutes)..... Itwas not ready. They didnt have part of the ingredients so never made the sandwich (ok, fine) but then after completing it theywere onto the next thing and still didnt have the coffee ready. Franchise owner needs to get management on site all the timeuntill they are a smooth running Dunkin. Untill then, Ill save the money and spend it at Startbucks. Also, I hope Dunkin allowsus to start tipping staff similar to Starbucks, perhaps that will be a kindness motivator for the teams. Read more