Reviews for Great American Cookies in Spartanburg, SC

Says they are open till 8:00. Called at 7:27 and no answer. Arrived at 7:45 and they were completely closed.

The lady that works there with the dark black hair and glasses that works the day shift is awful. She's the rudest and most... uncaring person to have for such an amazing people person job. Love the products. Hate the experience.. went twice in 2 weeks tosee if it changed. It did not. Read more

Adorable and soo delicious! Worth every penny. Thank you! ????

Wish I could give a negative 5 star. Double charged me cause there system messed up. Showed them in bank app that they put a... pending charge on my debit card and still made me pay cash. Will never buy from them again cause now I can't get my charge backon my card. Crooked company Read more

I went here yesterday. The worker's were not customer friendly whatsoever. They looked angry to be there. The cookies were not... very good, and they made me sick. When I went to ask for a refund they told me they couldn't because a manager wasn't there.Today I come into work (I work in the same mall) and my boss told me the manager came to to talk to her. The girls said I wasrude and that they weren't going to give me a refund. My boss said they'd work something out with me. I find this behavior tobe appalling and completely unprofessional. I will not be going back. I hope they manage to improve themselves. Read more

I ordered a cookie cake for senior night at Boiling Springs High School. Crystal and her staff did a great job, assisting me... with the right cake for the amount of people we were having, decorated it beautifully and everyone wanted to know where I gotit. It was delicious and we almost had none left??????! Thank you so much for this positive experience I look forward to doingbusiness again here. Read more

5? This was an absolutely great experience for us.. We were just walking by and wanted one an Icee.. I'm glad I did.. The young... man working "Steve" was genuine, enthusiastic kind and courteous.. I can't say enough good about him.. I will definitely returnto the Great American Cookie in the Westgate mall.. And I would tell the Great American Cookie Company... I give you 5? FiveStars you might have gotten four or even three... Your employee got you two stars by himself you should give the boy a raisehe's awesome. :-).. And I definitely have to return to try another one of those cookies.. :-/ :-) The one I got was fabulous... Thank you Steve at the Great American Cookie - You made our stop well worth it... Read more

They have horrible customer service but their cookies are the best cookies you can get. I am definitely getting my birthday cake... there. They can do just about any design on your cake you want. They also have either chocolate chip cookie cake OR you can geta sugar cookie cake. I don't know if it's just me or if that's freaking awesome. Read more