Reviews for Arby's in Springfield, TN
The Arby's in Springfield never have any turkey and messed up an order that was made thru the drive thru
Staff was very rude. Didn't want to take peppers off ribeye cheese steak, told my wife if she did that it would be the same as a... French dip . Roast beef and prime rib are not the same . The other employee laughed at me and told me to get over it. Maybe theylaughed at me because I had cancer surgery and my face is disfigured . Won't be going back there Read more
I mean where do I start had to wait a very long time to place my order no one was at the speaker once I finally received my ... food it wasn't fresh nor was it what I ordered.. I felt like waiting that long my food should've been hot and fresh and correctbut nope! Never again Read more
Teenager at drive thru speaker was rude. When got to the window he was rude as if he hates his job. We gave him 10.21 for a... 9.21 total he gave us back .99 back and slammed the window. Called to tell manager and she was also rude, which made me berude and lose my temper (which I apologize but it?s no excuse I know) Managers excuse was he was rude because he went to schoolall-day. If going to school all-day and then going to work makes him that way I would say he needs a new job. Verydisappointed in service we received today. If we let all teenagers use that as an excuse we are in trouble. I have alwaysheard the customer is always right and we should try to be reasonable with those we serve. The practical way to teach them isto say if the customer gives you what seems to be making the right change would be to politely ask them if they meant to givethis amount or that it was short the amount. Oh well, rant over. ??????? Read more
We went for dinner and it was really good. Service in drive thru was quick and our food was hot (even the fries, which for any... fast food restaurant is unusual). The only reason I'm giving a 4 not a 5 is because my order was wrong. We'd ordered onesandwich and a completely different one was put on the ticket. The funny thing is - I went ahead and tried the "wrong" sandwich, a Turkey gyros, I'd never had before, and really liked it. So I actually don't mind the mistake. Read more
Went through the drive thru, was kinda busy and I thought it would take a lot longer than it did, was through the line and had... my food in under two minutes. Good job! Wasn't crazy about the girl working the window with a nose ring but hey, call me oldfashion. Read more
Employees, including management, have a very bad attitude and smart mouth. Food was very sloppy and falling apart. Fish basket... was burned and dried out. Wrong ingredients in the wraps and they were completely falling apart. We couldn't eat any of it. I'llbe driving 2 cities over the next time we want Arby's. This one used to be great. Wasted $30 on this mess... Read more
The young last behind the counter on 11/10 was beyond rude and there was a older customer who was pale and was in the bathroom... for 20 mins and attempted to make the cashier aware just in case and was met with not my job and she dumped my fries upside downfor all three. So freaking rude Read more