Reviews for Jack in the Box in St. Louis, MO
You can tell customer service is their last priority. I was seriously worried about how my food was going to taste with how... little they seemed to care. The only reason they got 2 instead of 1 is because the food was okay. If your employee acts dead anddoesn't want to be there let him go cuz he's going to drag the whole place down I'll never go back there. Read more
Took 20 minutes of sitting in the drive thru to get our food when we were the second car in line. We only had a $20 order. When... we got it, we were missing the tacos we ordered, only had 1 straw for 2 drinks, and no fork to eat a teriyaki bowl with. Thesauce we requested never made it in the bag either. One of the worst fast food experiences I have ever had. Read more
Food was hot, now the wait was a bit longer but this is to be expected with a fried chicken sandwich and was exactly what I... expect ordering an item like this and I appreciate the food being fresh as opposed to tuff or overheated thank to the employeeswho did your job... tonight was a night my s/o and I finally got a break to get food after 30 hrs at our 7 day old infantsbedside at cardinal glennon and not having to turn around and have to spend time arguing about an order you paid for beingincorrect is very rare these days and those moments matter more than most ppl know so I just wanted the entire crew working on10-11-22 at 9:40pm provided us tremendous service and fresh food at this location Read more
Between 3:30 and 3:45pm today September 12th your employees must have been high out there minds. My lady got me 5 tacos and a... spicy chicken sandwich..My spicy chicken sandwich was cold and not done. And my tacos were more crust than anything else. Likethey completely didn't give af. I wish I can give yall a 0 stars. Read more
I'd give 0 stars if I could. VERY RUDE service! I was walking in the neighborhood and wanted to take out some food. When I... entered to the restaurant and got close to the counter to make my order, a random guy came to tell me that there was no dine in.I told him I just wanted to take my order to go. He was extremely rude, didn't give explanations, and didn't want to take myorder. I chose this place because I like it, but tbh you can get fast food anywhere. I'm NEVER coming back to this fast foodchain. ***Support businesses and people who at least try a bit harder.*** Read more
Zero stars. On August 7th, around 5pm, I ordered 6 meat & cheese tacos with a medium fry- they gave me the 6 tacos but none of... them were filled with any meat or cheese. This is ridiculous Read more
I'm very aware of the current shortage of work as a result of the "great resignation", but I believe that there is a limit to... what is acceptable in any work place. I will admit, I attempted to stop buy after work, with a little over 15 minutes of theircurrent closing time, but there is still no excuse for the service I was given here. Upon arrival, I placed my order, whichincluded their signature tacos. I was told that they were out of tacos for the night, and asked if I needed anything else. Ineeded to make a phone call with my girlfriend, to ask what her backup order was, and asked the woman at the drive through ifthere were any other products that were unavailable so I could make my order. The woman responded "no" and I made my phone call.As I was making my new order, I asked for a shake to go with my burger, and was promptly told that the shake machine was broken.I tried to inform the woman that I asked earlier if there were any other unavailable products, and was then told to leave,called a "stupid mother-something", and then appeared to be "hung up" on. I wish the franchisee of this location was morefocused on the quality of his store(s). Read more
This was a really bad experience for me at this Jack in the Box. I just moved to STL and was surprised they have one on the... eastern of the country. Let's say the food was what I expected, but bad customer service. At the time I said, "just two moreyears." That was not a good sign whether experiences like that can build up and make a person dread being better. Not a goodlook. To the young lady that gave me my order I wish she had a uniform that fit, I could easily see her stomach stickingout. To the owner I understand that you may look into this. I hope that you are responding to the content of the reviews, andnot just the ones that have a low star rating. I say this because I was reading an earlier comment earlier when an oldergentleman had an issue with the customer service at your establishment. I looked at his review and he was not pleased with theservice, but he gave it four stars. That is something that you might want to consider. Read more