Reviews for McDonald's in St. Louis, MO
1. Person at drive through on 11/24/22 at around noon obviously didn?t want to be there and was rude, inept and had 0... communication or customer skills 2. Person at the window gave my food to other customers and when they gave it back, she hand itto me and when I said that I wanted it remade, she had an issue and even used profanities! 3. Food was not good and I doubt itwas remade. 4. Once the manager was alerted of the incident, she was obviously insincere and obviously did not care about myexperience. 5. Did not consume the food out of fear of what may have been done with it by the people I interacted with. If youmade bad choices and have to work at fast food - do not take it out on customers! Done with this location as it consistently areally bad experience! Read more
3:30pm 11/2/22. Ordered two 10 piece nuggets ?meals? for grandkids in car. . No fries for either ?meal? were in bag? Went back... through drive through, Received said fries? ordered additional food for family at home? Incl 2 large Dr.Pepper. Did not receivesaid soda? went inside building to talk to person at counter. She refused to refund the $2.38 for 2 sodas. Told her we no longerwanted the soda, after all the delay. She was adamant she could not refund the $2.38. The new policy must be ? the customer isnot always right!? Hmm?.?? Double Check your orders before you move an inch, from the drive through? Read more
Went through drive through around 330pm this afternoon. I ordered a quarter pounder value meal with a frozen coke. 10 minutes... in line waiting to order, $9.19 for my meal. I've not had good experiences at this location. I can't wait till the Watson Rdlocation is back up and running. My sandwich was not good, the bottom of the bun was hard. Fries were cold and hard. Frozencoke was a bright spot, I enjoyed it. Fast food is no longer really fast or cheap. Nearly 10 bucks! I think it's reasonableto expect pretty good, hot food. My meal this afternoon was neither. Read more
This McDonald's is steadily going downhill. 2 things they were promoting on their menu were no longer being sold. They were also... promoting pumpkin pies and had none cooked. Drive-thru lady was very rude when we asked for our chocolate shake and said wedidn't order one. Then checked our receipt because she didn't believe us. No problem. But gave attitude because she didn't feellike making it Read more
I knew it wasn't good when I was walking in and a customer that had parked to receive their order was walking back in with their... bag. She explained she was missing items, then the next customer did the same, and then another. I checked my bag and saw 4items, just as ordered, go tonthe car to find my double 1/4 punder was a single, I was in a hurry, and it too forever to getthis order, so I dealt with it. While inside I noticed it was dirty and the staff barely spoke to customers, we don't do fastfood often just for healthy choices, but this is another reason not to. Read more
09/10/22 6:20 pm For 3 happy meals 35 minutes ???????? And without bag worsted service
After placing my order in the drive thru at 7:25 pm. I paid got my drinks and was told to wait at the third window. Just shy of... 8 pm I received my bag. I was missing a fry so I went inside to correct it. After arriving home my family and I sat a thedinning table and took a bite of our burgers only to find out 2 of 3 burgers were completely raw. I am in my third trimester ofpregnancy and raw meat can compromise the health of my unborn child and myself. I tried leaving a complaint on the website butwas unable to. Read more
Went during dinner on Thursday 12/8. The Happy Meal burger was barely wrapped and falling out of the paper. The associate didn't... speak one word to me, so I sat there because I wasn't sure if I had my whole order. She finally opened the window, and I askedif I was given everything. She muttered "yeah". I said, "Thank you for letting me know." The food was good, but service wasstill subpar even if it is fast food. Read more