Reviews for McDonald's in Star Junction, PA
Lady at drive thru loves to chit chat. Although I appreciate the friendliness it's obvious it hold up the line.
Poor customer service. Very unprofessional workers. Orders are always incorrect and they're not very fast. You can't order... something slightly complicated (i.e. adding lettuce or tomato), because the order will come out wrong. Fries aren't often fresh.Location is convenient and it's clean, and those are really the only things going for it. Read more
I stop on my way home from work after working midnight shift most days. The morning/weekend crew is awful. Never on time... opening. How can you have a customer wait for food when you literally just opened? This place definitely need to hire new ormore staff. Also the owner may want to spot check them to ensure better service and to find out what's going on. Rant over Read more
Food varies. But the crews work hard. Depending on the hour will depend on your meal. Lol
The cost of gas was expensive and the girl behind the counter was talking about how much she hated working there and actually... said "just tell the customer to wait I don't care" seriously??? Pay your employees more so they have more respect Read more
Don't bother going to this McDonald if you want service. It's faster to drive to the next nearest McDonalds and have them take... your order. MY EXPERIENCE When I got there, there was no line, but I stood around for 12 minutes waiting to be helped. I wouldhave left way before then, but I was waiting on my wife getting gas and was amused by the ineptitude. In the time I waited, Isaw 4 people wandering around acting busy, but doing nothing, and one guy working hard at the drive through window. Nobodyacknowledged me or said "we'll be right with you", or offered any explanation of any sort. One employee was trying to figure outhow the receipt printer worked and had no idea what was going on. Two ladies were walking around trying to act helpful, but wereclearly doing nothing. One of them, who acted like the manager (whether she was or not), stood there uselessly for 10 minutesthough not making eye contact. Finally, she looked at me and rolled her eyes, then said "sorry, we're understaffed today." Thenshe told the guy who was trying to figure out the receipt printer that she expected him to be in early tomorrow, then sheannounced she was leaving for the day. The poor guy who was singlehandedly running the drive through, and who was the only oneworking, finally came over and took my order, prepared my food, and gave it to me, all while still handling the drive through.The other useless lady I saw showed up just on time to toss a container of cold fries in my order, which were particularly (they had been sitting out at least as long as I stood there waiting for service). I felt bad for the people who walked in as Iwas leaving. I went out to my car to eat, and those people came back out empty handed 5 minutes later with upset expressions ontheir faces. Whoever is in charge of this place should be very upset. Read more
We ordered 4 hamburgers and all of them were cold. The same with the strawberry creme pies. The drive-thru girl never said thank... you and acted like she did not want to be there. Please consider going somewhere else or you will not have a delightful meal. IDO NOT RECOMMEND!!!! Read more
It's a McDonald's if you braided one you're ready to them all what else can I say