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Reviews for Arby's in Stow, OH

Heather Rowland 1 year ago
1

The blonde manager needs to go! The way she's treating customers is really terrible. She didn't treat me the way that she did... Jeff, bit a few weeks ago she was very snappy with the staff and customers when we visited there. I'm glad Jeff stood up toher!! Read more

John Peacock 1 year ago
1

Seriously guys the Woman manager you have there is crazy rude as hell. My first and last time visiting arbys on my tour of the... states. Worst customer service ever. How do you even let people like this manage your restaurants. Should be ashamed to havesomeone like her represent your company Read more

E M 1 year ago
5

Yep after it hits social media here comes the keyboard Warriors to bash the manager. See these people are okay for the customer... calling the manager fing B first. So I'm guessing all these people leaving negative comments they love getting cursed out Iwould say at work too I guess. Were they both wrong yeah real strong language first by Jeff. wonder if he treats everybody likethat in public or everyone he knows. See that's the problem nowadays people think they can go to a private place and cusssomebody up and down and it's okay and that person should take the abuse. I probably would have called the cops and had Jefftrespassed. I know I can't wait to all the people ask me to for my comment. Read more

Karisna Pope 1 year ago
1

Worked in corporate for 30 years, the blonde manager from the viral TikTok is identical to the example we show in orientation... for how NOT to act, especially when she could have deescalated the situation easily by not continuing the conversation.Extremely unprofessional and shows a lack of training. If this location is franchised I hope the owner decides to terminate heremployment. Read more

Kylee Ross 1 year ago
1

Terrible management. I sure hope that lady gets some kind of punishment. Definitely not someone I?d want running a restaurant.... He even got the wrong amount of change back and still yelling at the customer. So sad. Do better. Read more

Danny James 1 year ago
1

Please get rid of the female manager at your location who is cursing at customers who do not deserve her vitriol. Her entire... rant was caught on video & was infuriating to watch. She was gonna call the cops on a customer whose order SHE messed up. Pleaselook into your hiring practices. Very disturbing and highly unprofessional. Read more

Jackie 1 year ago
5

Ate there a couple weeks & all was good. French dip hot & curly fries alright. I stop in this one from time to time and it's... usually peaceful. Expensive these days, though. I did see the TikTok video, but my visit was good. Read more

Carrie Chapman 1 year ago
4

The employee seemed nice. We used the drive thru. Yes it was late night but they had no roastbeef. Like you're are Arby's home... of the roast beef... a little disappointed there especially when this was the Arby's I worked at back in my fast food workerdays lol. We got chicken sandwiches instead and they was ok. ???? and that's why I gave them 4?'s rather than 5??????? Read more